Manager, Revenue & Billing

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
As the Revenue and Billing Manager, you will be responsible for overseeing and managing the revenue and billing operations of the organization. You will play a key role in optimizing revenue generation, improving billing processes, and ensuring accurate and timely invoicing. This position requires strong leadership skills, attention to detail, and a solid understanding of revenue management and billing principles.

• Manages supervisors and teams in the Revenue & Billing group.
• Responsible for the overall billing and/or payment process health.
• Validates process controls.
• Develops, recommends and ensures implementation of process improvements, new initiatives and projects for end-to-end billing and/or payment.
• Ensures billing and/or payment processes minimize customer impact.
• Identifies abnormalities and either resolves or refers to more senior management for consideration and resolution.
• Coordinates audits to ensure compliance with billing and/or payment protocol, company policies and applicable regulations.
• Recommends steps for ongoing process improvement.
• May represent Revenue & Billing on cross-functional working groups in the design and development of technical and related procedural improvements.
• Ensures revenue recognition is accurate and prepares revenue analyses

Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.