Manager, Software Engineering

Job Title: Manager, Software Engineering 
Location: Guadalajara, Mexico

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.  

At SalesLoft, our Engineering Manager is pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Engineering team. You will partner with other Engineering Managers in the company to lead and drive continuous process improvements and innovation as well as establish trust across the org with Product Managers, Support, Technical Operations, and peer engineering teams.

As an Engineering Manager, you will help engineers to develop their career plans and assign project work tailored to their skill set. In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to manage and define processes and metrics for a team that supports impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. 

 WE’RE LOOKING FOR:

We are seeking a manager who exemplifies our core values and believes in servant leadership. We empower team members to do their best while holding them to a higher standard of growth, accomplishment, and results. We are looking for someone to bring industry standards and best practices to a development engineering team in order to increase their efficiency and engagement, ultimately increasing our customers’ satisfaction.

On a day-to-day basis, you will be responsible for mentoring individuals and coaching a team of software engineers. You’ll be developing and monitoring metrics to measure the team’s effectiveness in delivering value to our customers. You will be managing a Scrum delivery team that owns a specific portion of the SalesLoft product. This includes removing blockers, leading Scrum ceremonies, communicating with other engineering leadership, and working alongside other delivery teams. You will be supporting the continuous improvement of the team and enhancing the overall development processes.

In Guadalajara, you will be working to support the (Senior Engineering Manager/Director of Engineering) to recruit, interview, onboard new staff, and develop relationships in the tech community.

If you’re looking for an opportunity to learn more, do more, and become more than previously possible… if you’re passionate about innovation, growth and serving customers and thrive in a fast-paced, developmental environment, then becoming our next Engineering Manager is the career path for you!

THE TEAM:

Our SalesLoft’s Engineering team is comprised of seasoned and up-and-coming Full-Stack engineers who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

The Engineering team consists of people passionate about solving the customer’s problems and who is unflappable in the face of technical challenges. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

 THE SKILL SET: 

• 5+ years people management experience
• Experience interviewing, onboarding, and leveling up software developers and technical positions, and ensuring that multiple teams of engineers have everything they need to excel in their work
• A proven servant leader with a track record of creating high-functioning teams
• 10+ years of previous experience in the software development field - either as a software engineer or another technical leadership role
• Experience establishing strategic relationships quickly
• Ability to communicate across contexts and cultures throughout multiple departments
• Adept at understanding the root cause of customer requests and pinpointing the correct way to solve the problem
• Highly collaborative mentality 

 WITHIN ONE MONTH, YOU'LL:

• Attend SalesLoft's New Hire Orientation, where you will learn our SalesLoft story and understand what makes our "Lofters" unique
• Attend an Engineering Department orientation
• Begin 1:1's with your manager, understand your 30-60-90 plan
• Begin 1:1's with your team members and understand their career goals
• Meet key players in departments that work directly with the engineering team
• Have an introduction to SalesLoft’s hiring strategy and pair with your manager and recruiter through the hiring process of full-stack engineers
• Start conducting weekly team meetings

WITHIN THREE MONTHS, YOU'LL:

• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Identify metrics to measure the engineering team against and report on them weekly
• Be able to help your direct reports start to achieve their career plans, providing input and guidance on capstone projects
• Operate independently on hiring to staff the Engineering team and facilitate fair and equitable candidate reviews - offline coding exercises, interview questions
• Represent the engineers and find your voice among the greater Engineering Management team 

WITHIN SIX MONTHS, YOU'LL:

• Be contributing at 100%, acting as the voice for Engineering to the company - monitoring questions and discussions in Slack channels
• Have developed relationships with the Product, Customer Success, Professional Services, and Data Warehouse team to help them achieve their goals. 
• Provide suggestions for process improvements 
• Revamp engineering onboarding to make it more valuable
• Provide and monitor backlog of projects and feature work that will take up the non-triage time
• Field one-off requests for Engineer work and push back / accept as needed
• Introduce community outreach or other recruiting ideas to get us the best candidates for the full-stack engineer role

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear "Yes, let's do that!" and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of various cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise