Manager Supply Chain (e-Com Pure Players)

Job Title: Manager SUPPLY CHAIN (e-Com Pure Players)

Function: eCommerce Pure Players (Demand & Supply)

Division: Luxury Products Division

Location: NJ/NY

At L'Oreal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfoliois composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.

Job Summary:

Influencer in the organization that will be a key part of the team in charge of supply chain performance for the Pure Players channel in the US Luxury Products Division. The role of Mgr. SUPPLY CHAIN (e-Com Pure Players) will work directly with commercial teams, distribution center, transportation, customer service, demand-planning teams among others inside and outside the organization.

Responsible for SKU Forecast, Financial Net Forecast, Accuracy & Bias, Service Levels, On Site Availability, Inventory Health & Cost to Serve. This individual will need to understand animation and business needs while working with internal teams and the Pure Player teams to adjust planning strategy. Responsibilities are not just limited to coordinating availabilities, optimizing service level and inventory objectives but also handling all status and feasibility related sensitive communication with the Pure Player. Also responsible for managing Excess and Obsolete inventory targets, maintaining high accuracy for master data and executing supply chain improvement projects.

Job Requirements:

• Bachelor's Degree in Supply Chain, Engineering, Finance, Business or related field
• Minimum 4+ year(s) of experience in supply chain or related field, 2 years of e commerce supply chain preferred.

• Ability to create structure from ambiguity
• Experience in a cross-functional, matrixed organization a plus
• Analytical - Experience analyzing and improving supply chain data and information
• SAP or equivalent experience
• Proficient in Microsoft Suite with a focus on Excel

• Power BI Experience
• Experience in a fast-moving consumer goods supply chain is beneficial
• Additionally, specific experience in US Retail supply chains and e-commerce is highly advantageous
• Excellent communication, interpersonal and organizational skills
• Enthusiasm to work in a fast paced, team oriented environment

• Dependable and reliable self-starter

Tasks, Duties & Responsibilities:

• The strategic objective of the role will be to optimize the flow of qualitative and quantitative information between L'Oreal USA and the Pure Player, thereby improving planning, replenishment and distribution processes and making recommendations to the Pure Player with regard to its supply chain processes for L'Oreal products (lead times, On Time, In Full, end-to-end Supply Chain collaboration)
• Tactically, this position will coordinate planning (monthly forecasts), replenishment and distribution model for the ecommerce channel. Manage order lifecycle from receipt thru shipment; inclusive of SAP transactions, data analysis, decision making, alternative option recommendations, root cause analysis/investigation, follow up and follow thru of open items

• Collaborate closely with Demand Planning leaders to ensure that the Pure Player demand data is integrated into the overall Brand Forecast. Participate and speak to Pure Player demand changes in SOP meetings
• Maintain strong relationships with business partners in order to optimize product supply effectiveness and efficiency. Connect best practices with the D2C ecommerce team
• Actively communicate as the liaison between internal and external contacts including retailers, sales admin, field sales, key account directors, finance, inventory management, transportation, retail collaboration, deductions, receiving, returns and distribution to ensure order process efficiencies
• Influences decision making in performance improvement and resolves obstacles
• Escalates to direct manager timely for the resolution of issues and/or determine next steps

• Is able to present project status and other relevant content comfortably to Senior Management as needed
• Participate in cross functional project teams to develop/sustain Best in Class Brand Supply Chain methodologies
• Analyze and challenge demand to safeguard no bullwhip affect in the Supply Chain
• Provide visibility on low service skus and recovery timing with affiliates
• Ensure healthy inventory level by ensure destructions are processed and challenge productions that will lead to Excess inventory

Competencies:

• Analytical - ability to analyze large data sets and conduct root cause investigations
• Interacts effectively - ability to influence internal and external stakeholders
• Achieves results - pursues objectives with drive & stays proactive
• Innovation - questions the status quo, thinks outside of the box, and can implement solutions independently

• Manages complexity and demonstrates entrepreneurship - takes initiative, makes decisions independently, and able to manage changing priorities
• Demonstrates excellence - focuses on completing work accurately and with high quality

Additional Benefits Information As Follows:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.

Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.