Manual QA Engineer - Remote

The Manual QA Engineer role will be a critical role in maintaining and ensuring quality for the Seamless.AI product. The role will be seen as a leader within the QA team, responsible for ensuring the quality of the product is top of mind for all key stakeholders. This role will also be responsible for being the voice of quality, ensuring anything that could impact product quality and performance is evaluated and considered when decisions are being made. 

Seamless delivers the world’s best sales leads. Through our product, we help sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence; by development of a robust real-time contact and company search engine as well as a suite of technically-advanced tools to support sales and lead generation. We have been recognized as one of Ohio’s fastest growing companies and have been recently ranked in LinkedIn's Top 50 Startups of 2020, 2021 Tech Company of the year by NJTC, #5 on G2’s Top 5 Sales Intelligence Software in 2021 & on their “Top 100 Highest Satisfaction Products for 2022” list!

We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive off of continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of Seamless every day.

• Assist in organizing the work intake for the QA Team
• Manage bug intake for the product and ensure all bugs are reviewed and prioritized
• Work with the product team to get accurate estimations for incoming work related to QA / testing
• Develop manual test scripts for product features and updates
• Work with cross-functional teams to run end to end test scenarios
• Understand risk related to product quality and help the PM team define product requirements to avoid quality issues
• Perform manual testing efforts for all assigned product updates 
• Be SME for manual QA for all departments and other engineering team members, including lower level QA members
• Be a leader in product domain knowledge to communicate product expectations, functionality and any existing quality issues to the team
• Provide input for settings testing standards, review the existing framework for adherence
• Analyze new features; estimate and develop the manual testing strategy; design, implement and execute the manual tests
• Communicate with developers and product managers to understand system requirements related to testing needs
• Assist in creating and maintaining a testing pipeline
• Stay up-to-date with new testing tools and test strategies

• Possess 3-5 years of experience in software testing
• Ability to be work in a fast pace environment
• Strong understanding of Agile and Kanban product methodology
• Ability to coordinate with a cross-functional team
• Ability to clearly communicate quality assurance standards, questions, concerns or anything else related to QA processes
• Strong understanding of manual test case development and execution
• Deep knowledge in SaaS, software or a related digital fields
• Experience with JIRA or similar product and project management software
• Experience with manual test case management software is ideal
• Expert-level attention to detail
• Ability to “challenge” leadership related to decisions that could impact product quality and standards 
• Experience in writing clear, concise, and comprehensive test plans and test cases