Matching Specialist

The Role 

We are looking for a Matching Specialist to innovate, grow, and win with us in Portsmouth, NH/Hybrid.

As a Paymode-X Matching Specialist, you are responsible for providing support with data-driven analytics and research that drives the profitable growth of Paymode-X while analyzing business data to make effective decisions to improve payment routing. This dynamic person will be communicating with customers and conducting business research while leveraging various public and private databases. 

Daily tasks may include but are not limited to a review of business information from clients to ensure we accurately understand and match to a system of record, accountability for accuracy in validating information, meeting critical deadlines, and other necessary services to ensure a high level of data accuracy and customer satisfaction. Individuals are encouraged to think creatively, identify, and address nuances, and make routine decisions. 

How you’ll contribute: 

• Communicate internally and externally to gather and confirm required information
• Analyze business data in support of intelligent payment routing by performing research and validating data accuracy and integrity
• Perform Research tasks in a fast-paced environment using a variety of internal and external tools to validate business information and mitigate operational risk
• Assist in developing ideas for improving existing database for efficient and effective use
• Develop documents new/modified processes and standards as the business and products evolve
• Review data to identify trends and opportunities within the network to drive revenue
• Build strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process 

If you have the attributes, skills, and experience listed below, we want to hear from you

• 1+ year of experience in a Research/Analyst role is preferred 
• Experience with Microsoft Applications: MS Excel, Outlook, Teams, MS Word, etc. 
• Any experience with Dun and Bradstreet, Lexis Nexis, and other business validation tools is preferred (Not Required)
• Excellent attention to detail, organizational, and critical thinking skills
• The ability to work independently as well as part of a team
• Appreciation for puzzles and problem-solving, tenacious to a fault. 
• Someone who thrives in a fast-paced environment that rewards hard work and self-motivation
• Excellent verbal and written communication skills required
• Strong experience navigating web portals, filtering, finding
• A Bachelor’s degree is preferred, Not Required