MBA Intern Product

We’re building an AI-native platform for local business owners to unleash their ambition. We give service pros (e.g. roofers landscapers painters cleaners) a growth engine that works alongside them to get sh*t done. Up and running within minutes our AI helps pros get work win work do work and get paid...repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 100+ rockstars with plans to expand more in 2026. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded with several years of runway and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation product-market fit and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We’re searching for an ambitious MBA Product Intern to join the tech team in our Boston or New York office to work on a core agentic product. This is your chance to get experience in a company that’s not only growing fast but reshaping an entire industry.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity please apply.

⚡ What you'll do

In this role you will:

• Work with our product team on a specific summer-long project to build high-impact features that our users love

• Discover plan and develop both the near term roadmap and long term vision for this new problem space and feature

• Successfully ship the first version of this new solution and drive adoption in collaboration with colleagues in sales marketing and customer success

• Get to understand our customers through continuous user research and collaboration across the business

• Effectively communicate and document progress + learnings across the organization prior to the end of your internship

🎯 What we’re looking for

• Experience: Currently pursuing your MBA with 2 - 5 years of work experience. 1 - 2 years of user-facing experience for a technology product is preferred (in roles like product design research customer success sales).

• User-centric: Passionate about creating great user experiences and products our customers love

• Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact

• Data-driven: Dedicated to tracking and measuring performance using analytics to uncover deep insights and deploying hypothesis-driven experiments when applicable

• Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment

• Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment

At Topline Pro we’re not just hiring for skills. We’re hiring people who embody our core values in how they work collaborate and build. Here’s what that looks like in this role:

No Bullsh*t: You value clarity directness and real impact. You speak plainly cut through complexity and focus on what matters. You don’t posture; you solve. Your work and communication are honest transparent and rooted in what’s best for the team and our customers.

Think Big Learn Fast: You’re energized by ambitious goals and unafraid to tackle messy ambiguous problems. You take an iterative approach by testing learning and improving quickly. You value momentum over perfection and believe that learning happens fastest through building and doing.

One Team One Dream: You win by working together. You collaborate with empathy celebrate shared wins and show up for your teammates especially when things get hard. You believe trust respect and shared ownership are the foundation of great teams.

Empower Every Voice: You seek input from others and value different perspectives especially when building systems that serve multiple teams. You communicate clearly listen actively and make it easy for others to contribute. You care about outcomes that serve everyone not just your lane.

Be an Owner: You take responsibility for outcomes not just tasks. You act in the company’s best interest by driving meaningful results moving with urgency and treating every dollar and decision like it’s your own. You don’t wait for permission; you see problems and take action.

BOOM!: You take pride in doing great work and lift others up when they do the same. You believe celebration fuels momentum. Whether it’s a major launch or a quiet win you’re someone who recognizes and amplifies great work across the team.

What We Do

Topline Pro believes that home service pros and small businesses are the backbone of the economy and have gone too long without the right technologies. Topline Pro is a Generative AI platform enabling home service businesses to be easily discovered trusted and booked directly. The AI-driven interface rapidly and affordably creates a custom SEO-optimized website along with a application to help sync content to and from local listings put social media communications on autopilot and enable the business owner to easily get paid online.

Why Work With Us

We’re a tight-knit team with big goals. At Topline Pro we value speed humility and celebration. We take bets learn fast and support one another. You’ll have ownership trust and a real opportunity to build something meaningful for the people who keep our communities running—and have fun doing it.

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