Mid-Market Solutions Engineer

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies including Autotrader Calendly Cars.com Monday.com and PetSmart trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP) which lets companies use their own data warehouse to collect prepare and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further  allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally only technical teams had the skills to access and use customer data. With Hightouch every business user can deliver personalized customer experiences optimize performance marketing and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset move quickly and efficiently and treat each other with compassion and kindness. We look for team members who are strong communicators have a growth mindset and are motivated and persistent in achieving our goals.

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation and we are backed by leading investors such as Sapphire Ventures Amplify Partners ICONIQ Growth Bain Capital Ventures Y-Combinator and Afore Capital.

About The Role

Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Commercial Solutions Engineer who loves teaching people solving problems and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems finding ways to innovate in the ways customers use data and making life easier for people. We care deeply about our users and partners and we judge ourselves on how well we serve them.

We partner with our Account Executives by removing technical and business-related obstacles in front of a sale advocating for customer interests to relevant internal teams and creating compelling technical content.  We get excited talking to data engineers product managers marketers and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.

Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.

What We're Looking For

• 2+ years sales experience with at least 1+ years of that being into mid-market companies

• Strong discovery and interpersonal skills

• Intellectual curiosity high ambition and humility

• Experience selling Martech and/or Data Solutions

• Experience with the following: Cloud Warehouses Data Engineering Data Analytics and Data Modeling and API's

Bonus If You Have

• Experience with Customer Data Platforms

On-Target Earnings Range: $160000-$190000 annually Base Salary Range: $112000-$133000 annually We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10 year post-termination exercise window.