Mid-Market Account Manager Spectrum Business

Spectrum

Mid-Market Account Manager Spectrum Business

Reposted 7 Hours Ago

Be an Early Applicant

Cleveland OH USA

In-Office

40K-66K Annually

Mid level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Manage and grow mid-market and enterprise customer accounts by upselling voice data cloud and video services securing renewals winning back former clients meeting revenue quotas prospecting via calls and events developing proposals and coordinating with internal teams and CRM systems.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum you will focus on upselling renewing and retaining voice data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum's reputation for trusted solutions.
How You Will Make an Impact

Upsell voice data cloud and video services to existing customers and secure contract renewals within assigned segments
Win back former customers by presenting compelling solutions and incentives
Achieve monthly revenue quotas through strategic account management and targeted sales activities
Initiate contact with prospective clients through telephone outreach cold call visits networking and participation in industry events
Develop customer-centric proposals that articulate Spectrum's value proposition
Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
Maintain comprehensive sales databases to track activity and customer information
Work closely with Sales Support and Marketing teams to drive successful account outcomes
Participate in sales meetings and training sessions to deepen your knowledge and expertise

Working Conditions

Office-based role with occasional travel to customer locations

What You Will Bring to Spectrum
Required Qualifications
Education

High school diploma or general education degree required (GED)

Experience

Working knowledge of computers computer networking Internet solutions and fiber-connected networks

Preferred Qualifications
Education

Bachelor's degree in a business-related field

Experience

Account management or sales experience in the telecommunications B2B industry

Skills

Practical experience using CRM systems such as SalesForce
Proficiency with Microsoft Excel Word PowerPoint and Outlook

#LI-SE1
SCM240 2026-75645 2026
Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
The base pay for this position generally is between
$39900.00 and $65800.00. The actual compensation offered will carefully consider a wide range of factors including your skills qualifications experience and location. We comply with local wage minimums and also certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition this position has a commission earnings target starting at
$64734.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.

Skills Required

High school diploma or GED
Working knowledge of computers computer networking Internet solutions and fiber-connected networks
Authorized to work in the U.S. without employment-based immigration sponsorship now or in the future
Account management or sales experience in the telecommunications B2B industry
Practical experience using CRM systems such as SalesForce
Proficiency with Microsoft Excel Word PowerPoint and Outlook
Bachelor's degree in a business-related field

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support—Retirement funding is highlighted by a dollar‑for‑dollar 401(k) match up to 6% of pay plus an additional 3% company contribution for most employees. Feedback suggests this effectively delivers up to 9% in company contributions when employees contribute at least 6%.
Healthcare Strength—Health coverage includes multiple national medical options (plus Kaiser in some areas) dental/vision EAP counseling and up to $1500 in employer funding to a health account for certain plans. The company states it has absorbed premium increases for medical dental and vision for 12 consecutive years.
Wellbeing & Lifestyle Benefits—Education at no cost via Guild covers selected associate bachelor’s certificate and bootcamp programs with up to $10000/year for certain graduate or out‑of‑catalog programs. Connectivity perks include free and discounted Spectrum services and deep Spectrum Mobile discounts for eligible lines.

Learn more about Spectrum's Compensation & Benefits →

Spectrum Insights

What's It Like to Work at Spectrum? Spectrum Culture & Values Spectrum Career Growth & Development What's the Work-Life Balance Like at Spectrum? Spectrum Leadership & Management Spectrum Company Growth Stability & Outlook

View all jobs at Spectrum

View Spectrum Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.