NetSuite Administrator

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com .
Role overview
The NetSuite Administrator is responsible for maintaining and optimizing the ERP system (NetSuite) as well as other integrated systems, primarily Concur and Coupa. You will help in the implementation of Netsuite, find new ways to automate current workflows, and ensure compliance of proper internal controls from a SOX perspective. Our ideal candidate for this role will be someone who has experience and desire to work in a fast-paced, high-growth environment and experience managing an efficient multi-subsidiary NetSuite system. The role will work closely with Finance and Accounting leaders in an effort to continually enhance and improve accounting workflows.
A day in the life...

• Maintain the NetSuite application and other related 3rd party business applications for internal users
• Develop, implement, test and deploy customizations, custom objects, third party tools / applications and new NetSuite functionality based on evolving business needs
• Maintain configurations/customizations and troubleshoot daily system errors and drive resolution
• Responsible for the change management and release process of any new NetSuite functionality
• Support end user requests for new saved searches, reports, KPI's, and dashboards, and maintain proper system access for user roles
• Collaborate with internal stakeholders (i.e., executive team, management and sales team) to gather and document operational and functional requirements and translate requirements into operational solutions
• Provide internal, ongoing system/technical support to NetSuite users, including training
• Monitor end-user usage of systems and track performance
• Provide front line support with regards to all aspects of NetSuite and data integrity
• Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
• Provide a quality and timely communication regarding system status
• Maintain up-to-date knowledge of NetSuite functionality, customization and integration

What we are looking for...

• Bachelor's degree required, ideally in accounting, information technology, or computer science concentration
• 3 to 7 years of NetSuite experience either as a power user, administrator, or developer
• 3+ years of direct experience as a NetSuite Administrator Preferred
• Understanding of common industry standard business practices in Accounting, Order to Cash, Procure to Pay, and Project Management
• Strong experience with generating reports, data analytics, and a fundamental understanding of financial reporting requirements
• Advanced Microsoft Office skills required; SQL database and reporting/query tool experience a plus
• Experience with Workday (used for Payroll) is a plus
• Experience with Coupa and Concur is a plus
• Exposure to ASC 606 Revenue Recognition is a plus
• Deadline-oriented, attention to detail, excellent verbal and written communication skills
• Ability to self-motivate and problem solve in a fast-paced setting

What is important to us
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers.
Salary Range: $102,000-$112,000 annually
We strongly encourage you to be vaccinated against COVID-19.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
To review our policy around data use, visit our Accolade Privacy Policy Page . All your information will be kept confidential according to EEO guidelines.