Office 365 Administrator

Bungie is searching for an experienced Office 365 and general collaboration applications administrator. You will be administering the infrastructure and people working on our world class games. Bungie's IT Administration team is a small group whose day-to day duties and challenges are varied, from supporting creative staff with high end applications to maintaining server, network, as well as Office 365 and collaboration infrastructure. Ideally, you have strong troubleshooting skills, a team oriented attitude, exceptional customer service skills, and an interest in expanding your technical breadth. As we often tread the cutting edge on new technology adoption, adaptability and a strong desire to research, investigate, and roll out new technologies is a must.

RESPONSIBILITIES

• Act as a Microsoft O365 administration expert, and change agent
• Partner with the Collaboration team to provide O365 support and general application support
• Administer and maintain other collaboration platforms and applications outside of the O365 ecosystem
• Regularly create and update standard operating procedure documentation
• Working with end user groups to define application needs and identify feasible solutions
• Provide technical support to peers during problem determination and resolution
• Analyze new and existing products for performance and efficiency improvements, both as part of a structured release process, and as an ongoing process.
• Assist in development of strategy roadmaps for the O365 systems and workflows 
• Research and recommend approaches for projects and other system administration tasks
• Support the configuration, deployment and maintenance of O365 systems
• Work with vendors to support, update and maintain owned systems
• Maintain awareness of changing trends and regulations which might affect the location and make recommendations for changes as required
• Assist with operational activities to ensure compliance with company goals, objectives, and budget
• Define the user access security model for all systems
• Experience configuring Microsoft O365 applications
• Participate in projects as O365 SME

REQUIRED SKILLS

• Previous experience in a similar role including within an enterprise environment
• Ability to work in a multi-platform software ecosystem 
• Scripting experience with PowerShell 
• Must be self-motivated, team player, and able to immediately contribute to a fast paced, deadline intensive environment
• Must be able to learn quickly in a highly technical fast paced environment
• Excellent organizational, time management, project coordination and customer service skills 
• Excellent written and oral communication skills
• Experience in a role involving direct customer interaction (internal and external customers)

NICE-TO-HAVE SKILLS

• Bachelors or Masters degree in IT/ Computer Science, or a related field
• Industry Certifications
• Knowledge of and experience in Microsoft's Power Platform
• Knowledge of and experience with Office 365 compliance and DLP functionality 
• Ability to take ownership of small to medium sized projects