Operational Risk Manager - Cybersecurity

Operational Risk Manager - Cybersecurity

Citizens currently has an opening for a Manager on our Operational Risk Management Oversight team focused on Cybersecurity risk. The role will provide independent oversight review and challenge of information security and technology related risks.  The colleague works with key stakeholders across the enterprise ensuring material risks within these groups are well defined and managed appropriately. It is expected that this colleague has strong domain knowledge of emerging technology risks information security standards best practices US regulatory requirements and the external environment.

Responsibilities:

• This colleague will be focused on the information security and technology space.  Primary responsibilities include independent oversight review and challenge of risk management activities within the first line of defense including the effectiveness of the formal risk program activities. Activities include Risk and Control Self-Assessments Issues Management Material Risk Identification Change Management new business initiative risk assessments and other formal programs. 

• Advise first line risk partners on complex risk issues and challenges while identifying and assessing aggregate enterprise-wide risks.  Working with key stakeholders including all three lines of defense escalate emerging risk issues that require remediation and work directly with stakeholders while driving accountability.  Maintain strong relationships with all three lines of defense as well as the regulatory agencies.

• Understand the external environment including emerging risks within the industry and the priorities of the regulatory agencies. Determine how these changes affect the risk profile of the enterprise and work with appropriate stakeholders to ensure mitigation strategies are underway.

• Participate in the cybersecurity incident response activities to ensure risks are properly assessed in real time and mitigating actions are appropriate. Post incident lead or participate in root cause analysis and opine on next steps.

• Lead targeted risk assessments on emerging issues to provide an independent opinion on the impact to the enterprise.

• Operate within existing governance structures with an eye towards making these processes more efficient and effective.  Manage applicable policy and program governance while performing assurance activities to assess corporate wide compliance.

• The role may be co-located as needed with the relevant business and must be actively engaged to support the business with providing domain-relevant advice monitoring and credible expert challenge to ensure the independent Non-Financial Risk Program is effectively implemented.

Required Experience

• 4+ years risk management experience from working in financial services industry
• 4+ years demonstrated domain expertise and experience within the relevant product or services
• Experience in an organization that is under strong regulatory oversight and scrutiny
• Proven ability to develop and maintain high impact relationships with senior executives
• Expert knowledge of internal controls and risk assessment
• Deep understanding of banking products and operations; regulatory requirements; and key processes controls and exposure areas
• Decisiveness and sound judgment on a consistent basis
• Capacity to challenge status quo
• Influencing and conflict resolution skills
• Excellent business writing skills
• Proven leadership and management skills in a professional environment
• Proficient use of MS Word MS Excel and PowerPoint and Visio

Education

• Bachelor’s degree Required
• Certifications Preferred: Certified Internal Auditor Certified Regulatory Compliance Manager Certified Fraud Examiner Certified Public Accountant Certified Investments Derivative Auditor Project Management Professional Certified in Risk and Information System Controls or other relevant risk certifications

Hours and Work Schedule

• Hours per Week: 40

• Location: Johnston RI or Boston MA

• Work Schedule: Monday-Friday

Equal Employment Opportunity

Citizens its parent subsidiaries and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age ancestry color citizenship physical or mental disability perceived disability or history or record of a disability ethnicity gender gender identity or expression genetic information genetic characteristic marital or domestic partner status victim of domestic violence family status/parenthood medical condition military or veteran status national origin pregnancy/childbirth/lactation colleague’s or a dependent’s reproductive health decision making race religion sex sexual orientation or any other category protected by federal state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit qualifications performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check which may include initial credit motor vehicle record public record prior employment verification and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828 we’re committed to providing solutions and expertise that support our customers clients colleagues and communities in what’s next on their own unique journey. We invest in the humans who build the logic ideas and innovations that bring new technologies to life. Investments in AI cloud computing machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us you’ll find a customer-centric culture and a supportive collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits plus a diverse culture of people and perspectives we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving and we believe you can too.

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