Operations AI Engineer

At Opendoor AI isn't a side project - it's how we work. Across the company teams default to AI to solve problems ship faster and remove friction from everything we do. The AI Operations team sits at the intersection of data AI engineering and operational systems. 

You will help define the future of how we work across our Operations by building AI powered workflows automation and experiences that drive leverage across Operations. This is high agency work in high ambiguity - turning messy problems into clean solutions prototyping fast and shipping.
You'll design systems and influence tooling decisions that affect how our operations scale – so we need people who think critically about what they build why the impact it will have on our operations and how to measure success. 

We're looking for AI-native builders to join our team blending Operational expertise and systems thinking to drive leverage across our teams. If you default to AI in how you approach work you’ll fit right in. 

• Opportunity to shape AI Operations from the ground up
• Work on cutting-edge systems directly impacting our Customers and Operations 
• Collaborate with talented engineers data scientists product teams and operational teams 

• Turn ambiguous business problems into clear system designs experiments and implementation plans
• Identify and implement opportunities to improve our operational reliability efficiency and cost
• Prototype and ship rapid experiments that test improvements to workflows
• Evaluate build-vs-integrate decisions for AI tools and automation with a bias toward scalable maintainable solutions over one-off demos
• Build and maintain AI-powered automation internal tools to improve how we work
• Assess and pressure-test system architectures — your own and others' — for scaling limitations failure modes and operational sustainability
• Maintain clean trustworthy data through thoughtful schemas audits and dashboards that improve visibility and decision making
• Implement monitoring and alerting for model performance latency and drift detection
• Troubleshoot production issues and conduct root cause analysis

• Partner with data scientists and R&D to operationalize models
• Develop runbooks documentation and best practices for AI Operations

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting running variations with new tools and methods - LLMs automation platforms coding assistants until you can transmute data into high quality results. You're comfortable writing SQL working with APIs and stitching tools together to ship solutions fast.

Systems Thinking: You understand how data flows business and systems objectives how decisions get made and how changes in one part of an operation ripple across others. You evaluate global vs. local trade-offs and can explain why a solution that works today might break at scale - before someone has to ask.

System Design: You take complex messy problems and reduce them to simple durable architecture. You know when to build custom vs. integrate existing tools and you proactively identify scaling limitations before they become technical debt.

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation build dashboards that tell a story and can walk a stakeholder through your design rationale.

Impact Driven: You optimize for impact over novelty choosing the right tools for the job rather than chasing trends with a long range horizon observability to ensure performance scalability and resiliency 

• Familiarity with LLM deployment context engineering and comfortable writing SQL 
• Understanding of machine learning lifecycle concepts: training evaluation deployment monitoring
• 5+ years of experience in operations and data experience 

You'll work across a range of tools and we expect this list to evolve. Current stack includes:

• AI coding assistants: Claude Code Cursor or similar 
• Rapid prototyping tools: Lovable Replit Figma
• Workflow automation: Gumloop Zapier or similar platforms
• Experience with MCP integrations is a plus
• Experience with data platforms (Snowflake Databricks) is a plus
• Background in agentic AI frameworks or building automation flows is a plus

You don't need deep expertise in all of these but experience in one or more is a strong signal

• Pricing and valuation
• Salessupport partnerships 
• Home operations 
• Homes support 

What We Do

Founded in 2014 Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and confusing. It often comes with unexpected costs the added burden of coordinating multiple third parties and the uncertainty of a transaction falling through. Our goal is simple: build a digital end-to-end customer experience that makes buying and selling a home simple certain and fast. We have assembled a dedicated team with diverse backgrounds and talents across engineering operations design operations mortgage finance legal and more to deliver strong results. More than 85000 customers have selected us as a trusted partner in handling one of their largest financial transactions.

Why Work With Us

We’re on a mission to power life’s progress one move at a time

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