Job Description
The Operations Manager ensures that operations are conducted to meet service level and qualitative/quantitative objectives.
- Ensure all departmental systems and staff operate efficiently and align with Simpluris' and its clients quality standards.
- Develop efficient business processes and procedures with particular attention to scalability, cost reduction and compliance.
- Collaborate with internal technology groups and vendors to maximize scalability, cost reduction and quality through maximizing technology and automated solutions.
- Monitor departmental financial performance, recommend and implement solutions that will improve profitability.
- Collaborate with HR / staffing agencies to effectively plan, recruit and onboard / offboard employees.
- Coach and provide training to personnel to maintain high customer service standards.
- Establish production KPIs and develop quality management/control functions in support of client deliverables.
- Monitor daily operations, identify and assess potential risks / issues and develop mitigation plans using best practices.
- Collect and/or develop and analyze various types of business/production reports to monitor both operational and financial performance.
- Work / communicate cross-functionally to ensure functions, primarily client services, is informed of operational performance for their assigned projects.
Benefits
Health, Dental and Vision
401K
Explore More
Establish production KPIs and develop quality management/control functions Jobs
Monitor departmental financial performance Jobs
Collaborate with internal technology groups and vendors Jobs
Develop efficient business processes and procedures Jobs
Ensure all departmental systems and staff operate efficiently Jobs
More Jobs at Simpluris
Jobs in Orlando, FL
Date Posted
07/18/2023
Views
0
Positive
Subjectivity Score: 0.9
Similar Jobs
VP, Assistant Branch Manager - International Branch for Asia Pacific - Charles Schwab
Views in the last 30 days - 0
View DetailsSr Content and Program Manager- Advisor Services, Leadership & Program Development - Charles Schwab
Views in the last 30 days - 0
View DetailsSenior Manager, Field Enablement- Advisor Services - Charles Schwab
Views in the last 30 days - 0
View DetailsService Excellence Manager- Advisor Wealth Services - Charles Schwab
Views in the last 30 days - 0
View DetailsSr Manager, Strategic Communications- Family Wealth Alliance - Charles Schwab
Views in the last 30 days - 0
View Details