Operations Solutions Consultant 4

Position Summary:

The Operations Solution Consultant (OSC) demonstrates and advises on Operations Software as a Service (SaaS) products and coaching services to Solutions Providers of all levels, in various industries, across broad regions of the United States and Canada. OSCs drive business centric conversations focused on operational improvement, automation, and benchmarking to challenge our partners while guiding them towards achieving greater business value. The OSC implements creative strategies to keep Channel Account Managers actively engaged in managing the sales pipeline while driving partner adoption of cloud software and Pax8 services. As an OSC, your mission is to drive and exceed monthly sales goals while keeping your pipeline full and growing the number of active partners consuming operations solutions leveraging a consultative approach.

Essential Responsibilities:

• Implements creative strategies to keep Channel Account Managers actively engaged in managing the sales pipeline while driving partner adoption of cloud software and Pax8 services
• Drives and exceeds monthly sales goals while keeping pipeline full and growing the number of active partners consuming operations solutions leveraging a consultative approach
• Conducts benchmarking and strategic planning sessions with partners
• Conducts technical presentations internally and externally
• Engages with Channel Account Managers while documenting all opportunities
• Manages opportunities and provide support for Channel Account Managers
• Partners with Sales Leadership to drive more engagement from Channel Account Managers
• Participates in organizational planning and staffing
• Documents and assist with opportunities within Salesforce
• Improves business acumen with newest trends in operational maturity

Ideal Skills, Experience, and Competencies:

• At least two (2) years direct sales experience in a Sales role or equivalent, preferably in a B2B environment
• At least two (2) years SaaS experience
• Proficiency in using Microsoft 365
• Channel sales experience
• Diverse business/operations experience
• Experience using CRM systems, such as Salesforce
• Experience using LinkedIn to develop Partner relationships
• Experience in Solution Provider sales, operations, and help desk strategies
• Overall understanding of RMM, PSA, CPQ & IT Documentation tools
• Overall understanding of Pax8’s full line card and value proposition
• General knowledge of: IT Concepts & Terminology, IT Infrastructure, Basic SaaS Architecture, Software Development, Database Fundamentals, and Cyber Security
• Track record of over-achieving quota attainment (in the top 10-20% of sales reps) in prior positions
• Strong people, verbal, and writing skills

Required Education & Certifications:

• B.A./B.S. in related field or equivalent work experience

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