Partner Account Manager

We are looking for a Partner Account Manager who will be responsible for the relationship management of Corporate and Enterprise partner accounts in Southern Europe while ensuring a good pace of acquisition and overall partner’s health retention and growth.

The role will report to the Regional Channels Director.

The role could be based in Portugal.

Partnership Development:

• building strong partner relationships serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners and as an important point of contact for partners’ day-to-day needs;

• using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities;

• managing renewals of annual agreements;

• performing quarterly business reviews both onsite and remotely;

• delivering satisfied partner relationships that result in references case studies and renewals;

• conducting regularly scheduled partners check-in calls to determine how to maximize client satisfaction.

Partner Sales:

• lead generation process;

• lead the qualification process with the partner;

• sales strategy discussion;

• meeting confirmation and participation with a client.

• tight collaboration with the sales team for the fastest progress.

Partner Acquisition:

• deep search in social media and identify/contact potential partners for new business opportunities;

• acquire new target partners and supervise the onboarding provision.

Candidate Expectations:

• experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement;

• experience in managing partners' accounts;

• excellent interpersonal skills and an ability to build strong relationships with partners;

• strong personal network within the region;

• driven highly motivated and passionate about sales;

• professional sales training would be an advantage but not essential;

• fluent in English — both verbal and written;

• understanding of CRM and BPM applications experience in executing business solutions;

• will be a plus: knowledge of Spanish Italian or Portuguese languages;

• proficient in Microsoft Office Suite particularly in Excel & PowerPoint.

Interpersonal skills:

• strong analytical and problem-solving skills;

• exceptional organizational and communication skills — both verbal and written;

• comfort working in a fast-paced ever-changing environment;

• successful multi-tasker with the ability to act autonomously;

• ability to identify and focus on their highest-revenue potential partners;

• understand key industry trends and dynamics;

• able to build and maintain lasting relationships with partners;

• strategic thinking;

• self-motivated with high energy and an engaging level of enthusiasm;

• high level of integrity and work ethic;

• result-driven.

What to expect from us:

• the award-winning product (a Leader in Gartner Quadrants) to be proud of;

• a remote-first hybrid model: while giving plenty of space for concentration and personal working habits we encourage regular meetings in one of our five hubs worldwide;

• culture of genuine care ownership dedication and high standards (learn more here );

• a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events participate in sports competitions enjoy art master classes and create your new favorite memories at our parties;

• caring for your health: Creatio offers several options for medical insurance together with our medical partner

• Creatio offers all team members competitive pay;

• paid leave options for life-qualifying events sicknesses etc;

• nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.