Payment Operations Analyst III

EchoStar

Payment Operations Analyst III

Reposted 12 Hours Ago

Englewood CO USA

In-Office

63K-90K Annually

Junior

Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI

Welcome to EchoStar

The Role

Lead analysis and optimization of payment performance and customer experience. Manage payment release activities drive payment projects and automation translate business needs into initiatives influence cross-functional stakeholders and serve as the payments SME to improve efficiency and compliance.

Summary Generated by Built In

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service live-streaming and on-demand programming smart home installation services mobile plans and products.
Today our brands include Boost Mobile DISH TV Gen Mobile Hughes and Sling TV.
Department Summary
Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit team works behind the scenes dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview.
Key Responsibilities:

Lead analysis of payment performance and customer experience identifying opportunities for improvement automation and optimization across the payment lifecycle
Drive prioritization planning and execution of new payment-related functions and projects to support a positive customer experience and strong team performance
Own execution of all customer and partner payment release activities from a Billing & Credit (B&C) perspective ensuring accuracy compliance and timeliness
Evaluate business opportunities and translate needs into actionable initiatives aligned with organizational and departmental goals
Influence cross-functional stakeholders including executive leadership through clear and effective communication to enable successful implementation of new processes and capabilities
Serve as the primary POC and SME for payment functions analyzing end-to-end processes and implementing system and process enhancements to improve efficiency reduce manual effort and optimize resource allocation

Skills Experience and Requirements
Education and Experience:

Bachelor's Degree or equivalent from four-year College or technical school preferably in Accounting Business Administration Economics Finance Mathematics or Statistics and 2+ years of related experience or equivalent combination of education and experience
A plus if you have experience with Card and/or EFT payment acceptance from a Merchant or Service Provider perspective
Experience with SQL OR demonstrated ability to successfully communicate with and work alongside technical teams (Data Analysts Front and Back-end Developers API Architects etc.)

Skills and Qualifications:

Proven ability to work independently with limited supervision while producing results towards operational goals
Intermediate to advanced knowledge of Microsoft Excel including the ability to create and work with Pivot Tables SUMIF VLOOKUP functions and exposure to Macros
Proficiency with Microsoft Office Applications (Outlook Word PowerPoint) and Google Suite
Strong written and verbal communication skills
Ability to read analyze and interpret common metrics used to measure and monitor operational performance define problems collect data establish facts draw valid conclusions and provide clear and concise communication with a wide audience of internal departments

Visa sponsorship not available for this role
Salary Ranges
Compensation: $63150.00/Year - $90000.00/Year
Benefits
We offer versatile health perks including flexible spending accounts HSA a 401(k) Plan with company match ESPP career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications skill level and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local state and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local state and federal law. You may redact any information that identifies age date of birth or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities unless doing so poses an undue hardship on the Company poses a direct threat of substantial harm to others or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement Pay Transparency EEOC Know Your Rights ( English / Spanish )

Skills Required

Bachelor's degree or equivalent and 2+ years related experience
Experience with Card and/or EFT payment acceptance (Merchant or Service Provider perspective)
Experience with SQL or demonstrated ability to work with technical teams (Data Analysts Developers API Architects)
Intermediate to advanced Microsoft Excel (Pivot Tables SUMIF VLOOKUP Macros)
Proficiency with Microsoft Office (Outlook Word PowerPoint) and Google Suite
Strong written and verbal communication skills
Ability to read analyze interpret operational metrics collect data draw conclusions and communicate findings
Willingness to participate in at least one in-person interview and complete pre-employment screening (drug test DMV check)

EchoStar Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EchoStar and has not been reviewed or approved by EchoStar.

Retirement Support—A 401(k) with employer matching and discretionary profit sharing is highlighted as part of total rewards. Feedback suggests these programs add long‑term value beyond base pay.
Equity Value & Accessibility—An employee stock purchase plan with a discounted share price is emphasized as broadly available. Feedback suggests this makes ownership more attainable for many employees.
Wellbeing & Lifestyle Benefits—Everyday service discounts and mental‑health support through counseling sessions are included. Feedback suggests these perks enhance day‑to‑day value and support wellbeing.

Learn more about EchoStar's Compensation & Benefits →

EchoStar Insights

What's It Like to Work at EchoStar? EchoStar Culture & Values EchoStar Career Growth & Development What's the Work-Life Balance Like at EchoStar? EchoStar Leadership & Management EchoStar Company Growth Stability & Outlook

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The Company

HQ: Englewood CO

14500 Employees

Year Founded: 1980

What We Do

Tune into the innovation collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity a sense of pride in your work an openness to adventure and a drive to win we’ll provide the structure to take the next step in your career. This is more than just another job this is your launchpad to achieve your potential and a community dedicated to your growth.

Why Work With Us

At EchoStar we work to create opportunity and cultivate an environment where people thrive. Between our brands our partners our teams and our customers the opportunities are endless. Get started on your next career adventure with EchoStar!