People Operations Specialist

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native display video connected TV audio in-game and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform it’s a hub of innovation imagination and creativity.

StackAdapt is experiencing rapid growth across the business. To meet the demands of this fast-growing company the People Experiences team is critical in influencing and supporting StackAdapt's people strategy. The People Operations Specialist collaborates to develop optimize and implement people processes and programs while overseeing the day-to-day responsibilities of People Operations. They will support the business and our employees throughout their employee lifecycle. This position is ideal for someone passionate about enhancing operational efficiency and contributing to the overall employee experience.

This is a remote role and open to candidates across in the US or Canada.

What you'll be doing:

• Ensure a positive onboarding experience for new team members and a smooth offboarding experience for departing employees by completing all aspects of onboarding and offboarding accurately and timely while maintaining excellent communication and customer service.

• Help define the People Operation team's role in identifying and addressing documentation or process gaps with a strong emphasis on a solutions-focused skillset.  Continuously seek opportunities for process improvement. This proactive approach ensures the integrity of the onboarding and offboarding processes.

• Conduct regular data audits to ensure accuracy and completeness facilitating effective decision-making and resource allocation.

• Serve as the first point of contact for the people experience team inquiries via Slack and email escalating issues to the appropriate team members as needed.

• Process requests for verifications of employment and unemployment claims.

• Audit onboarding issues to ensure task completion in alignment with applicable deadlines.

• Coordinate and invite new team members to the StackAdapt Meetings Calendar and any Slack channels the new person needs to join.

• Facilitate ordering gifts and flowers for significant life events work anniversaries or on request ensuring these are correctly expensed to the relevant team.

• Re-allocation of tasks to ensure continuity in instances where team members have indicated that they may be unable to attend to them through a handover discussion.

What you'll bring to the table:

• 2+ years in a people operations/HR role

• An excellent understanding of People (HR) Operations and procedures

• Ability to demonstrate integrity and maintain confidentiality.

• Proactive and result-driven with solid attention to detail.

• Experience with working with people tools such as an HRIS

• Ability to navigate and manage within a complex and fast-paced environment.

• Understanding diversity equity inclusion and belonging (DEIB).

StackAdapters Enjoy:

• Highly competitive salary

• RRSP/401K matching

• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off

• Access to a comprehensive mental health care platform

• Full benefits from day one of employment

• Work-from-home reimbursements

• Optional global WeWork membership for those who want a change from their home office

• Robust training and onboarding program

• Coverage and support of personal development initiatives (conferences courses etc)

• Access to StackAdapt programmatic courses and certifications to support continuous learning

• An awesome parental leave policy

• A friendly welcoming and supportive culture

• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative hardworking individuals trying to make a dent in the universe. No matter who you are where you are from who you love follow in faith disability (or superpower) status ethnicity or the gender you identify with (if you’re comfortable let us know your pronouns) you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace high performing campaigns award-winning customer service and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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