People Operations Specialist

What We’re Up To 

Built In is creating the largest global platform for tech professionals — a place where millions come every month to stay ahead of trends grow their careers and discover companies they believe in. We’re not just a job board — we’re the go-to destination for tech talent to engage with the future of their industry.

Our community spans the globe and our 1800+ customers range from breakout startups to Fortune 100 giants. They partner with us to tell authentic stories about their cultures showcase opportunities and attract the most in-demand talent — whether local global or remote. In doing so Built In fuels the hiring pipelines of the world’s most innovative companies and advances the tech industry’s ability to shape a better future.

What You’ll Be a Part Of 

While we’ve been around for 14 years we operate with the urgency and ambition of a startup — shipping fast staying close to customers and constantly evolving. As a category leader in the tech talent marketplace we’re looking for a sales leader who can drive performance scale what’s working and coach a team that’s core to our next chapter of growth.

You’ll be joining a team that values curiosity accountability and being good humans first. Our leadership team has worked together for 4 to 10+ years and we’ve built a culture rooted in trust transparency and shared success. If you’re looking to do the best work of your career alongside people who care deeply about the mission and each other — you’ll fit right in.

We’re looking for a People Operations Specialist who takes pride in getting the details right and keeping things running seamlessly. This role is ideal for someone early in their career who has strong instincts follows through and operates with a high level of ownership in their day-to-day work.

You’ll partner closely with the VP of People and support employees across onboarding benefits office operations and core People processes. This is a hands-on role with high visibility and an expectation of reliability responsiveness and strong judgment.

This role is based in our Chicago office with an in-office expectation of three days per week (Tuesday through Thursday).

• Maintain accurate and up-to-date employee data across systems (HRIS ATS and internal tools) with a high level of attention to detail
• Coordinate onboarding end-to-end ensuring every new hire has a smooth organized and professional first experience
• Execute employee lifecycle changes (promotions compensation updates status changes) accurately and on time
• Support U.S. benefits administration including enrollments audits employee questions and vendor coordination
• Act as a reliable first point of contact for employee questions providing clear timely responses and escalating when appropriate
• Coordinate recruiting logistics including scheduling and candidate communication ensuring a polished and responsive candidate experience
• Support day-to-day office operations including vendor management supplies and maintaining a well-run welcoming workspace
• Maintain and update internal resources (policies documentation Notion) ensuring information is accurate and easy to access
• Identify small process improvements and follow through to implement them

• 2–4 years of experience in HR People Operations office management or administrative roles in a fast-paced environment
• Strong attention to detail with a track record of delivering accurate high-quality work
• Excellent organizational skills and the ability to manage multiple priorities without dropping details
• Clear communication skills and a professional responsive approach to employee support
• A high level of ownership and follow-through. You reliably close loops and don’t let things fall through the cracks
• Sound judgment in handling sensitive or confidential information
• Comfort working independently while staying closely aligned with your manager

• Experience in a startup or high-growth environment
• Exposure to HR systems (Namely Greenhouse Notion) and maintaining data accuracy

We’re revolutionizing tech recruitment. So we question everything because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive purpose and urgency. If you join Built In you will work from this set of values: 

• Be Inclusive Always. We’re committed to a culture where all people are respected have a say and can be their whole selves. We will uplift and advocate for one another. Always.
• Be Unreasonably Passionate. Our passion is borderline obsessive and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
• Be Humble. You don’t have all the answers. Luckily you don’t have to. Don’t worry about being right. Be humble instead. 
• Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
• Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke offer a way to patch it up. 
• Own the Result. We have no time for blame or shame. When you stumble own it learn from it + get back to business. 
• Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you and no job is too big. Be a leader and do more — do whatever it takes. 

Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory. 

Built In is an equal employment opportunity employer.  Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law.

Built In is guided by principles of diversity equity and inclusion (DEI). We are committed to this work over the long-term but here’s some of what’s in place today:

• We have five thriving ERG groups: Built In For The People BuiltOut United We Parent Women United in Tech and Built In Tribe. 
• We have a dedicated Director HR + Inclusion who oversees our DEI roadmap which provides our annual metrics goals and initiatives. 
• We are proud to be led by a woman CEO and founder and that more than half of our managers and employees identify as women

NOTE: BUILT IN NEVER CONTACTS JOB APPLICANTS VIA TEXT MESSENGER OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM BUILTIN.COM

What We Do

Built In is the AI-powered career platform that connects innovative companies with professionals navigating their careers in a world reshaped by AI. For candidates we provide AI-driven job recommendations and resources that support smarter career decisions. For employers we deliver the always-on recruitment and reputation platform that ensures your brand is visible trusted and chosen. By combining employer brand insights editorial content and structured profiles Built In helps you protect your pipeline convert candidate demand and make hiring better for everyone.

Why Work With Us

We connect talented professionals to their purpose. That means we work from a deep sense of purpose and passion too. It's not enough to say: “We give people opportunities.” Our people don’t need to be “given” opportunities. They take them. And make them. They do more than their title. They do more than they ever thought they could.

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