Pre-Sales Engineer, Mobile Video (West Region)

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

The Pre-Sales Engineering Team is a segment of Motorola Solutions’ mobile video business. Our team focuses on designing, demoing, and deploying body-worn cameras, in-car video systems, License Plate Readers (LPRs), and digital evidence management system (backend software) for Government and Public Safety customers.
Job Description

The position of the Mobile Video Pre-Sales Engineer is to work independently and in partnership with the Public Safety Mobile Video sales, engineering, product management, proposals, pricing, and system implementation teams to provide technical responses for budgetary, sole source and competitive bid responses within a clearly defined time period. The Pre-Sales Engineer acts as the owner of the technical solution for a customer design. The position requires the ability to analyze and design complex solutions that meet the customer’s needs.

The Mobile Video Pre-Sales Engineer will also be responsible for deploying customer evaluations and demoing Mobile Video products. This position requires travel (25-50%) and is considered a secondary customer facing position. This position reports to the Pre-Sales Engineer Team Leader.

Responsibilities:

• Responsible for being the technical solution owner of budgetary, competitive and sole source proposal responses.

• Assists in providing point by point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses.

• Provide hardware and software recommendations based on customer requirements.

• Provide solutions description and system configuration diagrams.

• Provide bill of material for software, hardware and non-standard third party applications.

• Identify interface requirements and solicit system implementation team for design.

• Conduct customer facing technical requirements discovery sessions for estimation and configuration (Conference Call or In Person).

• Builds relationships with sales, internal engineering, system integration, proposal, pricing and key technical subject matter expert teams within the organization.

• Develop a functional and technical understanding of all Mobile Video products.

• Work with the customer and the sales team to deploy product evaluations as necessary.

• Ability to provide customer product training (both in-person and virtual).

• Proficient with Microsoft Word, PowerPoint, Excel, and Visio.

• Travel as needed to include, but is not limited to the following:

  • Technical Training

  • Sales Meetings

  • Customer Demonstrations

  • Customer Meetings

  • Trade Shows

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Specific Knowledge/Skills:

• 5 years of Public Safety software application system implementation experience

• Computer hardware sizing, configuration and implementation experience

• TCP/IP computer networking and design experience

• Ability to pass a background check and/or security clearance for a customer as necessary

• Experience reading and writing interface requirements 

• Wireless Networking (WLAN) background

• LTE Network Modem/Router background (Sierra products a plus)

• Basic knowledge of License Plate Recognition (LPR)

• Technical writing experience and the ability to deliver technical information to a nontechnical audience

• Basic knowledge of Radio Voice Communications Networks

• Basic knowledge of Motorola Solutions Public Safety Applications

• Knowledge of Public Safety operations

• Virtual system implementation and design including both server and desktop virtualization

• Windows Server (OS, SQL) familiarity

• VMWare familiarity

Basic Requirements

Required Skills:

• Bachelor's Degree or Equivalent in Communications, Computer Science, Engineering, Software Engineering

• 5 years of Public Safety system implementation experience required

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements
Relocation Provided
Position Type
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.