Presales Engineer

About OneView Commerce
OneView Commerce has pioneered retail digital transformation by bringing headless commerce to the store tech landscape. The OneView Digital Store Platform's feature-as-a-service transaction engine enables retailers to rapidly scale digital innovation and interactions at every point of contact. From store pickups and next-gen point of sale to line busting, pay at curb, and last-mile engagement, OneView empowers commerce - anywhere. Unlike legacy store systems, OneView significantly reduces regret spend while increasing speed to innovation with our cloud-native, API-first architecture that empowers retailer control at every touchpoint. Australia Post and Molton Brown are among the global retailers revolutionizing digital engagement with OneView Commerce.
As we lead initiatives that continuously transform retail technology, our teams are committed to agile development principles and best practices driven by Scrum Methodology. Inherent in everything we do, Scrum is used by all teams at OneView to add focus, clarity, and transparency. As a member of the OneView Commerce team, you will help shape the future of disruptive retail technology. We look for self-directed and self-confident team players who embrace dynamic environments and are passionate about bringing the best technologies to the market. Join OneView as we work with global thought leaders to innovate-everything.
Position Summary
Reporting to the Chief Technology Officer, this role is a technical resource for the sales team responsible for ensuring successful deals by showcasing our product, running successful POC's (proof of concept programs), and working in close collaboration with our Product Management, Delivery and Engineering teams. The Presales Engineer must be able to establish and maintain strong relationships throughout the sales cycle, and possess the technical aptitude to meet the business and technical objectives of the customer. In this role, you will be working with the sales team to create and present the OneView Commerce solution that will provide business benefits and maximize the value for our customers.
We are looking for someone who is passionate about working with prospects and customers to deepen relationships, find solutions, and close deals.
Responsibilities

• Work closely with the sales team to engage with prospects with the objective of driving sales by understanding the prospects' needs, defining the success criteria, providing solution related guidance and assisting with implementation plans.

• Analyze customer's system architecture, prepare integration designs and project effort estimates, provide technical demonstrations to architects , technology leaders and key stakeholders.
• Serve as the primary technical contact for prospects during the sales process
• Understand and align our software and service offerings to solve business problems and deliver ROI business value.
• Keep up to date with Oneview technology, architecture changes and product features by collaborating with the Product Management, Product Delivery and Architecture teams.
• Coordinate requirements for proof of concept customer projects with Product Management and Product Delivery..
• Responsible for staying up to date with the product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems.
• Participate in weekly sales meetings actively to report progress.
• Must be willing to travel to client sites.

Skills and Experience

• Bachelor's degree required.
• 3+ years of solutions consulting or comparable experience, preferably in cloud-based technology products.
• Critical thinker with strong writing, communication, presentation and interpersonal skills.
• Comfortable presenting to multiple audiences including Line of Business, IT and "C" levels.
• Strong analytical and troubleshooting skills.
• Ability to understand and relate business processes from both a technical and functional standpoint.
• Takes independent action to achieve goals; is self-directed and driving, but cooperates with others to share information, resolve issues and achieve goals.
• 2-3 years of commercial web development experience with Javascript/Typescript.
• 2-3 years of SQL and NoSQL database design and development experience.
• Experience with modern software development infrastructure including git source control and CI/CD.
• Comfortable in a fast paced, entrepreneurial company environment.
• Willingness to travel to customer sites as required.

Preferred Skills and Experience

• High proficiency with client-side JavaScript frameworks (preferably React/Redux)
• 1-2 years experience with AWS services including Lambda, API Gateway, and SNS/SQS or other public cloud providers like Google Cloud
• 1-2 years of REST API development using Node.js
• Experience with Software-as-a-Service (SaaS) delivered products.
• Experience with large scale cloud based databases like firestore, MongoDB etc.

Benefits

• Become part of a talented and growing team in a dynamic, high-growth industry.
• Work with a company that's delivering disruptive technology to retailers.
• Help forward-thinking retailers transform the shopping experience and elevate their brands.
• Competitive salary, commission plan, and benefits package includes medical, dental, life insurance and more.
• 401K matching program.
• Flexible vacation policy and a winter break (company-wide week off between Christmas and New Year).

Company Overview
At OneView Commerce, we focus on building and developing a strong team that does great work and has fun doing it! We work globally as a leading provider of digital commerce systems for leading retail thought leaders. Our management team of industry veterans has experience in all aspects of software development, delivery, sales, and marketing.
OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At this time the company is not able to sponsor visas.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.