Pricing Manager

Vonage Mission

Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

We are looking for a Pricing Manager, based in EMEA who will take ownership of the commercial strategy and price definition of certain API products (Voice and Numbers). This role will be responsible for defining a competitive pricing strategy and discount policy, working closely with Product Managers, Product Marketing and Sales. Constant review of the competitive landscape will be required. This role will also play a part in driving requirements for a more automated quoting journey, helping the business to scale. 

The role will also have close collaboration with Deal Desk on structuring complex deals and analysing performance trends. 

You will

• Take ownership of the Default Pricing and Pre-approved Pricing frameworks
• Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs
• Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk & Pricing team
• Collaborate with Sales, Carrier and Routing teams to improve product performance, and operational efficiency
• Define and manage projects to deliver further operational efficiencies

Desired Skills and Experience

• Industry - Voice Telco background
• Bachelor’s degree required; Business, Economics, Math or Engineering undergrad majors preferred
• 5+ years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers
• Strong analytical skills
• Excellent communication skills
• Problem solving
• Excellent Excel skills and data manipulation

Personal Characteristics

• You are a self-starter, initiator
• Customer focused - Always thinks first about the needs of his/her internal customers.
• You are delivery-focused
• You are curious and informed - Stays on top of the latest in product, pricing, and industry news
• You are structured in your approach
• You are not afraid to challenge authority to get things done
• You put the company objectives ahead of your own
• Comfortable in a fast pace, global & multicultural environment

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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