Principal Operations Program Manager

Principal Operations Program Manager

Markforged is seeking a talented and motivated Principal Operations Program Manager who will be part of Supply Chain Operations. The employee’s focus will be on delivering both strategic and tactical initiatives to the external supply base, particularly Contract Manufacturing.  The Principal Operations Program Manager will be responsible for managing all aspects of manufacturing during all phases of the product life cycle- new product introduction (NPI), production ramp, mature production and product discontinuance. 

• As a business and supply chain lead for revenue programs, work cross functionally within Markforged and externally with contract manufacturers and key suppliers to oversee the manufacturing and delivery of finished goods to our global distribution network. 
• Responsible for effectively planning, controlling, managing and delivering all products built by Markforged external supplier partner(s). 
• Specific focus on building robust cost modeling tools to meet budgeted production costs in support of company profitability targets. Identify and pursue cost reduction initiatives.
• Additional specific focus on maintaining schedule commit dates to ensure customer delight.
• Work closely with new product development programs to successfully launch new products into manufacturing; demonstrated and proven track record of successful supplier onboarding. 
• Triage issues and track ongoing actions.
• Schedule, manage and run regular Quarterly Business Reviews. 
• Plan and track budgets and spending. 
• Help improve team processes and tools.
• Coordinate and communicate product status regularly to project teams, stakeholders across the value chain and the executive leadership team.
• Responsible for indirect management of a team of Markforged subject matter experts, including- purchasing, planning, sourcing, quality, technical services, manufacturing engineers.
• Team Management, holding teams accountable for their commitments, removing roadblocks to their work. Promote empowerment of the team, mentoring team members where necessary.
• Travel, as required to meet suppliers and manufacturing partners

• 10+ years of Project or Program Management experience in fast paced environments.
• BS in a Business related field of study.  Advanced degree and certification, desired. 
• Experience launching products with external manufacturing partners.
• Excellent communication skills, verbal and written. 
• Ability to multitask and manage multiple products in a cross functional environment.
• High proficiency across all MS office / G-Suite applications and tools.