Principal Product Manager

The Azure Kubernetes Service (AKS) team delivers a managed Kubernetes service on Azure to make enterprises successful at building, deploying, and managing cloud native applications. The team is responsible for building AKS' features and experiences, improving its fundamentals like reliability, scale and performance as well as expanding its ecosystem with 1st and 3rd party product partnerships.
As one of the fastest growing services in Azure history, AKS has seen tremendous interest from customers, partners, and the Microsoft field, with a corresponding demand for direct engagement with the product team to help push the platfom forward and develop common patterns for running Kubernetes on Azure.
We are seeking a Product Manager (PM) to focus on customer success and field enablement. In this role, you will develop a scalable strategy for direct customer engagement from the product team in conjunction with key partners like the Azure Customer Experience (CXP) team, Azure FastTrack, and the Azure Customer Success Unit (CSU). You will drive regular reviews of the state of our business in conjunction with finance, product marketing, and the field to identify opportunities for additional growth, via product improvements, architectural guidance, introduction of partners, etc. Finally, you will coordinate delivery of a set of repeatable patterns of adoption for the Microsoft field based on the specific growth opportunities that you've defined, including working with the rest of the PM to fill in associated product gaps.Responsibilities

• Define a scalable model for customer engagement from the product group, ensuring that we have time for deep engagements with strategic customers who will push the platform while aligning breadth customers with existing programs.
• Conduct monthly business reviews (MBRs) with key keyholders to identify trends and opportunities that can feed back into the product roadmap.
• Coordinate alignment of product strategy, go-to-market materials, and customer engagement processes with key product group partners, such as Azure Arc, Azure Monitor, Microsoft Defender, CosmosDB, and Azure Database for Postgres/MySQL.
• Drive the creation of repeatable patterns of AKS adoption in conjunction with the rest of the product team, the field, and our content teams.

Qualifications Required Qualifications:

• Bachelor's Degree AND 8+ years experience in product/service/project/program management or software development OR equivalent experience

Preferred Qualifications:

• Bachelor's Degree AND 10+ years of experience in product/service/project/program management or software development OR equivalent experience
• 2+ years of experience with cloud native technologies, ideally Kubernetes
• 5+ years of experience working with customers in a product management, technical sales, or product marketing capacity

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO).
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We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding Roles at Microsoft
The top of this page displays the role for which the base pay ranges apply - Product Management IC5.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts - the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role - a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
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Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.