PRINCIPAL PRODUCT MANAGER LEAD

At Microsoft Payments, we believe the payment industry is undergoing significant disruption and we want you to help us extend our payments platform to bring new and innovative ways for customers to interact with our payments experiences.
The payments team sits in the Commerce and Ecosystems (C&E) organization and is the heart of all commerce activity at Microsoft such as Xbox, Office and Azure. We are looking for an experienced Data Leader to develop the data strategy to shape the next generation of fintech experiences and platform capabilities for Microsoft's ecosystem of products. As a lead, you will also be responsible for managing a team of program managers who will define and guide high-level goals and roadmaps, monitor and communicate progress, and define large-scale programs and platform capabilities. You'll partner with Engineering teams and other cross-functional partners both internal and external partners to plan and prioritize a portfolio based on impact and drive strong execution. Additionally, you will help in designing a platform that continues to scale with Microsoft's businesses.ResponsibilitiesPeople Management

• You will model a team culture that is inclusive where all thoughts and ideas are valued and promote a learning attitude across our team and beyond.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring; by helping the team adapt and learn, you will invest in the growth of others.

Product/Service Development and Performance

• You will create and build the strategic agenda for teams to identify unmet or unknown needs and opportunities for enhancement and development of feature(s)/feature areas via quantitative (e.g., usage, telemetry) and qualitative analyses (e.g., customer usage, various listening systems, feedback channels of market and industry trends).
• You serve as an expert to help teams partner to collect performance metrics, monitor and report on progress, and derive insights that lead to productive courses of action.
• You will lead teams to distill the vision and strategy into a product roadmap.
• You will ensure teams prioritize the backlog to align on tradeoffs for feature(s) and take in new inputs and adapt as necessary.
• You will work with peers in C&E, Gaming or Azure to define and work towards shared success.

Leadership

• You are a leader, a manager and a mentor.
• You have outstanding communication (written and verbal) skills, be a super collaborator and excel at distilling ambiguity and creating clarity.
• You will provide strategic direction to cross-divisional teams partnering with Corporate Vice Presidents (CVPs) and engineering to prioritize and deliver on roadmap for features, products, and services.
• Your deep customer empathy and previous experience with payments will create healthy partner and customer experiences as we execute on a financial services strategy that spans both consumer and commercial businesses.

QualificationsRequired:

• Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development OR equivalent experience.
• 6+ years people management experience.

Preferred:

• A growth mindset that enables working in ambiguous environments and finding product market fit
• Ability to work on complex systems at scale by partnering closely with engineers to build products
• Strong written and verbal communication skills
• Hire and develop product managers and build a high performance and empathetic culture
• Lead strategic direction and product decisions across your team and other cross-functional teams
• Expertise in Payments, Payments processing, financial services or Fintech
• Start-up experience
• Product Management experience held at fast-growing, dynamic, technology company known for good product management discipline

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.