Principal Product Manager Personal AI Agents

Expedia Group brands power global travel for everyone everywhere. We design cutting-edge tech to make travel smoother and more memorable and we create groundbreaking solutions for our partners. Our diverse vibrant and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel people must come first. Guided by our Values and Leadership Agreements we foster an open culture where everyone belongs differences are celebrated and know that when one of us wins we all win.

We provide a full benefits package including exciting travel perks generous time-off parental leave a flexible work model (with some pretty cool offices) and career development resources all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Principal Product Manager Personal AI Agents

Introduction to the Team

AI is changing how people interact with products. Instead of learning workflows and navigating complex experiences on their own people will increasingly rely on assistants that understand context remember what matters use tools and help get things done across chat voice and other emerging interfaces.

Travel is one of the most important categories to get right in this shift. Planning booking changing plans and getting help are all high-intent high-trust moments. They are personal complex and often time sensitive. That makes travel a natural place for personal AI agents that do more than answer questions.
Expedia Group is investing in this space with urgency and curiosity. We want to understand where personal agents can create real value for travelers prototype quickly and turn the strongest ideas into real products. This role is for someone who wants to help define that future not just react to it.

As Principal Product Manager Personal AI Agents you will lead product strategy for this emerging area. You will evaluate new capabilities as they appear build or direct fast prototypes and partner closely with engineering design and ML teams to shape Expedia Group’s point of view and product roadmap. This is a rare opportunity to work on frontier capabilities with real customer problems meaningful scale and the chance to influence how a major travel platform evolves.

In This Role You Will:

• Define the product vision strategy and roadmap for Expedia Group’s personal AI agent experiences.

• Identify the highest-value traveler problems where an agent can save time reduce effort and take useful action on a customer’s behalf.

• Rapidly evaluate new capabilities from model providers tooling ecosystems and internal platforms and translate them into clear product bets.

• Build scrappy but convincing prototypes using available models agent frameworks tools and lightweight interfaces to test usefulness trust and feasibility.

• Partner with engineering ML design and platform teams to turn promising prototypes into scalable product experiences.

• Shape how memory context orchestration permissions and human handoff should work in a trusted travel companion.

• Define safe patterns for agents that take action including clear explanations user approvals visibility into what the agent is doing and recovery paths when things go wrong.

• Establish success metrics launch criteria and learning loops for these experiences balancing ambition with trust reliability latency and cost.

• Influence senior leaders and cross-functional teams on where Expedia Group should play what to build first and how to stay at the forefront of this space.

Minimum Qualifications:

• 10+ years of product management experience including meaningful work on AI/ML products automation systems developer tools platforms or other technically sophisticated products.

• Strong technical fluency and comfort working at the boundary of product and engineering. You should be able to reason about APIs orchestration data flows permissions latency and failure modes.

• Hands-on builder mindset with the ability to use model APIs agent tooling and simple code in Python or TypeScript/JavaScript to create or guide working prototypes.

• Proven track record of taking new product areas from ambiguous opportunity to strategy prototype launch and measurable impact.

• Strong judgment in trust-sensitive experiences including transparency control privacy and reliability.

• Excellent written and verbal communication skills with the ability to create clarity and alignment across senior cross-functional stakeholders.

Preferred Qualifications:

• Experience building assistants agents copilots or AI products that use tools to complete tasks.

• Familiarity with memory tool calling browser or computer use voice multimodal interaction or agent orchestration.

• Experience working across consumer product platform and third-party ecosystems.

• Background in software engineering ML data science or a similarly technical field.

• Experience in travel commerce marketplace payments or customer support products.

• Strong point of view on when an agent should act autonomously when it should ask for permission and how to keep users in control.

Starting pay for this role will vary based on multiple factors including location available budget and an individual’s knowledge skills and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families including medical/dental/vision paid time off and an Employee Assistance Program. To fuel each employee’s passion for travel we offer a wellness & travel reimbursement travel discounts and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes TIME Disability:IN and others.

Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™. © 2024 Expedia Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

What We Do

Expedia Group powers travel for everyone everywhere through our global platform. Driven by the core belief that travel is a force for good we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™.

Why Work With Us

As travelers and technologists we are passionate about making travel more seamless accessible and memorable. We embrace different perspectives celebrate new ideas and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.

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