Principal Product Manager - Operations and Observability

Join us as we expand our market presence in North America and Europe by leveraging our existing success worldwide. The database market is expected to double in size over the next few years, with IDC estimating it to be $119B+ by 2025. PingCAP is positioned as a global player, disrupting the industry with its TiDB Database and Database as a Service offerings. TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scale and real-time analytics. Our products have been successfully adopted by large organizations across various industries such as financial services, logistics, gaming, e-commerce, and software as a service. With a robust open-source community, innovative products, and an inclusive culture, PingCAP offers an opportunity to be at the forefront of innovation and growth.

 

About the Role

As a Principal Product Manager, you will take a strategic leadership role in shaping and executing the roadmap to enhance how customers deploy, upgrade, and manage TiDB in on-premises and cloud environments (AWS, Azure, Google Cloud). This role requires a proactive individual who can identify long-term opportunities to improve operational efficiency, reduce complexity, and drive faster time-to-value for enterprise customers.

 

You will be responsible for defining the product strategy that addresses the evolving operational needs of enterprise customers. Collaborating closely with engineering, field, and customer success teams, you will ensure that improvements align with both customer priorities and business objectives. Your ability to synthesize customer feedback into a comprehensive strategy will directly influence the product’s success and operational excellence.