Principal Software Development Engineer - Developer Productivity & Insights

Expedia Group brands power global travel for everyone everywhere. We design cutting-edge tech to make travel smoother and more memorable and we create groundbreaking solutions for our partners. Our diverse vibrant and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel people must come first. Guided by our Values and Leadership Agreements we foster an open culture where everyone belongs differences are celebrated and know that when one of us wins we all win.

We provide a full benefits package including exciting travel perks generous time-off parental leave a flexible work model (with some pretty cool offices) and career development resources all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to Team

Our Technology Team partners with teams across Expedia Group to create innovative products services and tools to deliver high-quality experiences for travelers partners and our employees. A singular technology platform powered by data and machine learning provides secure differentiated and personalized experiences that drive loyalty and traveler satisfaction.
This Principal Software Development Engineer role is part of the Developer Experience team at the intersection of DevEx data and business strategy. The Developer Experience team provides tools platforms metrics and enablement programs that reduce friction for engineers streamline software delivery workflows and improve developer satisfaction and productivity across Expedia Group.
In this role you will focus on Developer Productivity & Insights—defining how we measure and understand engineering effectiveness partnering with platform and product teams to synthesize signals across SDLC systems and translating those insights into clear narratives and recommendations for senior engineering leadership up to the CTO office. Rather than owning a single platform you will drive change through influence: shaping our metrics strategy evaluating how AI is changing developer workflows and turning data into better tools workflows and outcomes for engineers across Expedia Group.
In this role you will:

• Define and evolve the end-to-end strategy metrics framework and data model for Developer Productivity & Insights ensuring it aligns with industry best practices

• Design and maintain robust data pipelines schemas and dashboards that integrate SDLC signals (Git CI/CD Jira incident/change data AI tooling) into a coherent trusted view of engineering effectiveness.

• Lead deep analytical investigations into developer productivity flow and quality turning noisy telemetry into clear narratives causal hypotheses and concrete recommendations for senior engineering leadership.

• Partner with DevEx Platform and product teams to experiment with changes to tools workflows and guardrails measuring impact (before/after) and operationalizing practices that demonstrably improve outcomes.

• Define validate and iterate productivity “north star” and leading indicators (e.g. repo readiness power-user profiles AI usage depth) and prune or simplify metrics that don’t drive decisions.

• Act as the technical owner for engineering-wide insights tooling (e.g. LinearB/SEI platforms internal analytics services) setting standards for data quality instrumentation and observability.

• Collaborate closely with the CTO office and senior engineering leaders to shape AI-era productivity strategy including how AI-assistive and agentic workflows are measured governed and reported.

• Mentor engineers and technical leaders on using data to run better teams—from instrumenting services and repos to interpreting metrics designing experiments and avoiding misuse of vanity metrics.

Minimum Qualifications:

• Bachelor’s degree in Computer Science Engineering or a related technical field or equivalent practical experience.

• 10+ years of software development experience delivering and operating large-scale distributed systems or platforms including ownership of multiple services or a significant technical domain.

• Experience leading developer relations or technical evangelism efforts at scale in enterprise or platform environments

• Proven expertise in designing and implementing service architectures including system design (LLD) API design and data modeling with strong proficiency in at least one modern programming language and associated ecosystems.

• Demonstrated experience driving engineering best practices (testing observability performance reliability security) and leading complex initiatives from design through production operation.

• Familiarity with AI-driven systems tools or workflows and applying AI/ML concepts to real world products with the ability to safely integrate and operate AI/ML‑enabled components within existing services.

Preferred Qualifications:

• Experience with developer productivity platform engineering or horizontal core services teams including ownership of CI/CD tooling and deploying code at scale.

• Deep hands-on understanding of the software development lifecycle (SDLC) CI/CD pipelines and getting code safely to production in large distributed systems.

• Strong data science and analytics background; skilled at combining multiple data sources applying analytical techniques and turning findings into actionable insights for engineering leadership.

• Hands-on experience measuring developer productivity using frameworks such as DORA or SPACE

• Demonstrated executive presence with a track record of translating complex technical and data concepts into clear narratives and data stories for senior engineering and CTO-level leaders.

• Practical experience with AI developer tools (e.g. Claude GitHub Copilot Cursor Codex Kiro) including evaluating adoption usage depth and impact on developer workflows and outcomes with concrete examples of using AI in day-to-day work.

• Experience building analytics and reporting that answer executive questions about AI adoption productivity impact and quality/reliability outcomes (e.g. monitoring and interpreting change failure rate and related metrics).

• Understanding of causal inference methods to measure the impact of tooling and workflow changes and proficiency in SQL and modern data platform tooling (e.g. Spark Databricks) for building and maintaining analytical pipelines at scale.

Starting pay for this role will vary based on multiple factors including location available budget and an individual’s knowledge skills and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families including medical/dental/vision paid time off and an Employee Assistance Program. To fuel each employee’s passion for travel we offer a wellness & travel reimbursement travel discounts and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes TIME Disability:IN and others.

Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™. © 2024 Expedia Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

What We Do

Expedia Group powers travel for everyone everywhere through our global platform. Driven by the core belief that travel is a force for good we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™.

Why Work With Us

As travelers and technologists we are passionate about making travel more seamless accessible and memorable. We embrace different perspectives celebrate new ideas and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.

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