Ro (Ro.co)

Principal Software Engineer

Reposted 13 Hours Ago

Easy Apply

New York NY USA

Hybrid

251K-340K Annually

Senior level

Healthtech • Pharmaceutical • Telehealth

Ro's mission is to help patients achieve their health goals by delivering the easiest most effective care possible.

The Role

Lead architectural decisions mentor engineers and drive technical strategies for scalable software systems focusing on high-quality solutions and system health.

Summary Generated by Built In

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care in New York and for Women and Parents—earning more than 20 honors from Fortune Great Place to Work and PEOPLE since 2021. In 2025 alone we ranked top 5 among medium workplaces in Health Care and New York and top 50 nationwide.

The Role

We are looking for a Principal Software Engineer to join the team at Ro. In this role you’ll operate as a senior technical leader across our engineering organization — helping shape the long-term technical direction of our platform stewarding the health and evolution of critical systems and driving architectural decisions that enable Ro to scale sustainably safely and quickly.

Principal Engineers at Ro operate with deep technical expertise broad organizational awareness and a proactive future-facing mindset. You will partner with teammates across engineering product design and cross-functional leaders to define and deliver technical strategies that support both near-term product goals and long-term business outcomes. You will identify opportunities anticipate risks and guide teams toward resilient maintainable high-quality solutions.

If you’re energized by system-wide impact solving ambiguous and complex technical challenges and elevating the engineering organization through mentorship thought partnership and architectural leadership we’d love to talk.

What You’ll Do

Define and drive the architectural vision for key systems and platforms ensuring scalability reliability resilience and long-term maintainability.
Evaluate and recommend foundational technologies patterns and practices that position Ro for future growth.
Translate complex ambiguous problem spaces into clear technical roadmaps identifying tradeoffs and guiding teams toward strategic solutions.
Lead organization-wide initiatives that improve system health observability performance security and operational excellence.
Partner with product design data and other teams to align technical strategy with business priorities.
Break down large multi-team initiatives into actionable plans and drive them from concept to delivery.
Mentor and support Staff Senior and early-career engineers in both technical and strategic growth.
Foster a culture of high-quality engineering thoughtful design rigorous review and continuous learning.
Provide technical leadership in design reviews architecture discussions and cross-team forums.
Act as a trusted technical advisor to engineering leadership and cross-functional partners.

What You’ll Bring to the Team

12+ years of experience building scalable maintainable software systems
A proven track record of technical leadership across multiple teams or domains including designing and evolving complex distributed systems.
Deep expertise in backend engineering (preferably with a strong proficiency in Python) and experience with distributed systems and relational databases.
Experience in metrics instrumentation and data-driven performance tuning leveraging load testing infrastructure and tools like Datadog.
Strong architectural skills with the ability to reason about long-term tradeoffs system interactions operational risks and platform evolution.
Demonstrated ability to influence technical strategy drive alignment across multiple teams and guide organizations through ambiguity.
Exceptional communication skills with the ability to articulate technical concepts to both technical and non-technical audiences.
A passion for and strong track record of developing other engineers and raising the technical bar through mentorship coaching and leadership.

Bonus Skills

Experience in telehealth or other highly-regulated industries.

We’ve Got You Covered

Full medical dental and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness counseling and fitness

The target base salary for this position ranges from $251200 to $340000 in addition to a competitive equity and benefits package (as applicable). When determining compensation we analyze and carefully consider several factors including location job-related knowledge skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area you will be able to join in-person collaborations throughout the year (i.e. during team on-sites).

At Ro we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer we provide equal opportunity in all aspects of employment including recruiting hiring compensation training and promotion termination and any other terms and conditions of employment without regard to race ethnicity color religion sex sexual orientation gender identity gender expression familial status age disability and/or any other legally protected classification protected by federal state or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process please contact us at [email protected].

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Top Skills

Datadog

Python

What the Team is Saying

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The Company

HQ: New York NY

824 Employees

Year Founded: 2017

What We Do

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.