Principal Technical Program Manager Enterprise Technology

You will report to the Director of Enterprise Technology Operations and will work closely with Engineering teams in addition to other teams across the business to support important initiatives.

As a Principal TPM you will:

• Organize plan and track ongoing technical projects and critical initiatives for the Enterprise Technology team with a specific focus on Digital Supply Chain.
• Drive daily technical execution across engineering teams ensuring progress against design milestones system readiness and delivery timelines.
• Translate high-level business needs into technically feasible and prioritized requirements. Ensure every initiative has clear technical definitions and delivery criteria.
• Partner with engineering leads to understand technical architecture and align roadmaps with execution plans. Drive consistent decision-making by clarifying trade-offs and validating technical feasibility throughout the program lifecycle.
• Identify cross team dependencies blockers manage risks and proactively clear paths to execution without waiting for direction.
• Facilitate Agile ceremonies (Backlog grooming Sprint planning Daily standup Retrospectives Demos UAT coordination) where applicable to lead team accountability transparency and continuous improvement.
• Keep partners aligned through direct and transparent communication.
• Create functional and technical documentation including process flows APIs and integration specs to ensure long-term maintainability and clarity.
• Lead daily progress of projects and initiatives with regard to meetings schedule scope and reporting.
• Serve as a key liaison to facilitate planning and collaboration between teams align on goals identify dependencies mitigate risks and communicate regular updates to all team members to ensure clarity and alignment.

We are considering applicants for the location of Dallas (in office Tuesdays Wednesdays and Thursdays).

We get excited about candidates like you because...

• You have 15+ years of experience within software development managing complex technical programs in content/media digital platforms or SaaS.
• You have Bachelor's Degree in Computer Science Engineering or a related field.
• You are fluent with tools like Jira Confluence Lucid and/or Smartsheets.
• You have a technical foundation—you're comfortable in conversations about APIs content pipelines and cloud architecture.
• You have a background in software development processes and Agile SDLC.
• You understand business needs priorities and can track execution towards deliveries; identifying options and trade-offs effectively as needed.
• You have experience coordinating UAT sessions and executing release/launch planning.
• You have managed large initiatives involving Engineering Product and Operations.
• You can convey technical information to non-technical audiences.
• You communicate with clarity and confidence navigating between executive updates and Engineering stand-ups with ease.
• You have experience managing projects specifically related to digital supply chain including media asset management content and metadata workflow financial systems and/or other enterprise technologies.
• You have experience in or managing projects related to streaming (a plus).

We are a team of enterprise technology professionals who own the Digital Content Supply Chain (DSC) workflow automation and cloud operations to power our modern media supply chain platform.

The Enterprise Technology department is a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build run and transform enterprise applications. We promote strong engineering practices and use innovative technologies and cloud-based microservice architecture which enable Crunchyroll enterprise teams to integrate seamlessly and achieve their goals.

In addition to getting to work with fun passionate and inspired colleagues you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical dental vision STD LTD and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

What We Do

At Crunchyroll we deliver what anime fans love—anytime anywhere. With the world’s largest anime streaming library we connect fans to the stories characters and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch games news events and music we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented ambitious people who treat each other well and believe that how we win is just as important as winning.

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