Process Delivery Specialist-Lead to Cash

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence Cognitive Solutions Cloud Infrastructure and Blockchain technologies to name a few.

Your Role and Responsibilities

Required Technical and Professional Expertise

• Bachelor’s Degree in Finance Accounting or other Business-related course

• Good working knowledge of Accounts Receivables (AR)

• Good working knowledge of various Collection Techniques is an advantage

• Ability to manage volume of accounts and work independently.

• Ability to prioritize tasks manage multiple priorities and tight deadlines

• Good relationship-building skills and should be a Team Player

• Proficient in using MS Excel.

• Good communication skills both in spoken and in written English and has neutral accent

Preferred Technical and Professional Expertise
▪ At least 1 yr. experience in collecting from corporate customers

▪Knowledge of SAP or any collection tool will be an advantage

▪Experience in Customer Service/AR support or handling customer inquiries will be an advantage