Process & Documentation Specialist

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.
The Process & Document Specialist should exhibit strong writing and research skills, excellent attention to detail and time management while working both independently and collaboratively. Provide multi-functional operations for product documentation including creation/maintenance of technical manuals. Perform standard document management assignments and processes. We are looking for a strong team member who is a self-motivated multitasker, follows through on tasks, and thrives in a fast-paced environment.
Responsibilities of the Process & Documentation Specialist:

• Work closely with managers to provide feedback to continuously improve document management technology and workflow
• Work closely with business partners and other team members across regions to improve efficiency of documentation management-related initiatives
• Modify and maintain tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities
• Identify areas with gaps and recommend or implement process improvements
• Interacting with the managers across the department to resolve any concerns with process and documentation
• Proactively stay up to date on internal and external changes in process
• Work closely with training teams to acquire and improve training documentation access
• Act as a subject matter authorities for policies and procedures.

Basic Qualifications of the Process & Documentation Specialist:

• Outstanding database, spreadsheet, and document generation experience.
• High degree of proficiency in PC/MAC operation, including spreadsheet and word processing. Experience in database software programs
• Ability to demonstrate initiative and assertiveness, the ability to plan and handle work in an efficient manner, and the ability to work well under stress and time pressures.
• High degree of proficiency in PC operation, including spreadsheet and word processing
• Fluent in Microsoft Office

What we offer:
Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $69,000 - $79,000.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.