Product Business Analyst SR

Senior Product Business Analyst 

Overview:
We are seeking a highly skilled and motivated Business Analyst to join our Product Development in the field of mortgage servicing, with a focus on consumer facing applications and Loss Mitigation strategies. The ideal candidate will have a deep understanding of mortgage servicing processes, experience with ADO (Azure DevOps), and expertise in crafting user features and stories.

Your day-to-day at Sagent:

• Collaborate with cross-functional teams to gather, document, and analyze business requirements related to consumer facing applications and loss mitigation processes in the mortgage servicing domain.
• Translate business requirements into clear and concise user features and user stories that can be effectively implemented by the development team.
• Utilize ADO (Azure DevOps) to manage and track project progress, ensuring timely completion of tasks and milestones.
• Work closely with stakeholders to define project scope, objectives, deliverables in the context of loss mitigation strategies.
• Conduct in-depth data analysis to identify trends, patterns, and opportunities for process optimization.
• Collaborate with developers, QA engineers, and other team members to ensure seamless integration and functionality of developed solutions.
• Provide detailed documentation, reports, and presentations to communicate findings and projects updates to both technical and non-technical stakeholders.
• Stay updated with industry best practices, emerging technologies, and regulatory changes.

We would love to hear from you if you have:

• Bachelor’s Degree in Business Administration, Computer Science, or related field and 3-4 years of experience OR 5-8 years of experience in lieu of a degree in loan servicing, including any area, such as Support.
• Strong expertise in ADO (Azure DevOps) for project management and collaboration.
• Proficiency in creating user features and user stories to guide software development.
• Experience with front-end consumer facing websites and/or mortgage servicing applications.
• Exceptional analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills, capable of engaging with diverse stakeholders.
• Willingness to travel occasionally (up to 20%).
  

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