Product Information & Catalog Manager (eCommerce)

Caterpillar

Product Information & Catalog Manager (eCommerce)

Posted 17 Minutes Ago

Be an Early Applicant

Chicago IL USA

Hybrid

148K-240K Annually

Mid level

Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial

Cat Digital uses digital technologies to help Caterpillar Inc. customers build a better more sustainable world.

The Role

Lead product strategy for product information and catalogs to increase customer confidence and conversion across eCommerce. Own data structure catalog clarity product validation localization SEO/AI answers and content operations. Partner with Engineering Search and subject matter experts to remove friction prioritize by customer impact and deliver scalable improvements that reduce incorrect purchases and boost repeat usage.

Summary Generated by Built In

Career Area:
Technology Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar you're joining a global team who cares not just about the work we do - but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We don't just talk about progress and innovation here - we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Role Summary:
If you are passionate about helping customers make confident decisions and want to shape how product information drives real business outcomes this is the opportunity for you.
Caterpillar is looking for an experienced product leader - Product Information & Catalog Manager - to own how product information supports customer confidence across the eCommerce experience. This role sits at the center of how customers understand evaluate and ultimately choose the right part directly impacting conversion repeat usage and long-term trust.
You will be responsible for defining how product information works end-to-end from how it is structured in systems to how it shows up in the catalog product pages search engines and AI-generated answers.
Your focus is not on content completeness but on ensuring customers can clearly understand what they are buying and feel confident completing their purchase.
You will lead a cross-functional team responsible for catalog clarity product validation localization SEO & AI answers and content operations. You will partner closely with Engineering Search and business teams to ensure product information is accurate consistent and effective in helping customers make the right choice the first time.
This is a highly cross-functional role requiring strong product judgment analytical thinking and customer empathy. You will advocate for customers by deeply understanding where confusion exists and driving improvements that increase conversion and build lasting trust in Caterpillar's digital experience.
What You Will do:

Define and lead a product information strategy focused on customer trust clarity and confident decision-making
Ensure customers can clearly understand products and select the right part without confusion
Drive improvements that increase conversion first-time purchase success and repeat usage
Lead a team responsible for:
Content Systems (data structure and flow)
Catalog clarity (how products are understood and differentiated)
Product validation (ensuring confidence at the point of purchase)
SEO & AI answers (turning search traffic into confident decisions)
Localization (ensuring global content works locally)
Content operations (executing updates accurately and efficiently)
Identify and remove friction that leads to hesitation incorrect purchases or drop-off
Ensure product information supports accurate answers in search engines and AI tools
Drive alignment between Search Catalog and PDP to improve end-to-end decision clarity
Partner with Engineering to deliver scalable solutions that improve product information quality
Establish clear prioritization based on customer impact not content volume
Build strong partnerships with subject matter experts to ensure product information is accurate and trusted

Success in this role looks like:

Customers can quickly understand products and confidently complete purchases
Conversion rates improve especially for first time buyers
Increased repeat usage of eCommerce due to higher customer trust
Customers arriving from search or AI tools are informed and ready to act
Product information issues are solved at the root not repeatedly patched
Priorities are based on impact to customer decisions not coverage targets
Subject matter expert input is used efficiently and scaled across the business.

What you will have:

Proven experience in product management eCommerce or digital product strategy
Demonstrated ability to drive measurable business outcomes (conversion adoption)
Strong ability to connect customer behavior data and product decisions
Experience working with product data catalogs or content systems
Experience partnering with engineering teams to deliver scalable solutions
Strong analytical thinking and problem-solving skills
Excellent communication and stakeholder management skills
Ability to prioritize work based on impact and customer value
Bachelor's degree in business engineering information systems or related field
4+ years experience in product management or related role
Proven experience leading and managing product managers and cross-functional teams

Consideration for top candidates:

Experience improving customer confidence and decision making in complex product environments
Experience reducing returns or incorrect purchases through product improvements
Familiarity with SEO AI driven discovery or search based experiences
Experience working in global or multi-market eCommerce environments
Proven ability to lead and mobilize subject matter experts to drive decisions and deliver measurable outcomes
Strong track record of simplifying complex problems into scalable solutions
Demonstrated ability to build and lead high-performing outcome focused teams

Additional Details:
Sponsorship is NOT available for this position
Remote is available for this position if you are not near a Digital Office and are selected
What You Will Get:
Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years we've been helping customers build a better more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.
Summary Pay Range:
$147760.00 - $240110.00
Compensation and benefits offered may vary depending on multiple individualized factors job level market location job-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
June 24 2026 - June 28 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

Skills Required

Proven experience in product management eCommerce or digital product strategy
Demonstrated ability to drive measurable business outcomes (conversion adoption)
Strong ability to connect customer behavior data and product decisions
Experience working with product data catalogs or content systems
Experience partnering with engineering teams to deliver scalable solutions
Strong analytical thinking and problem-solving skills
Excellent communication and stakeholder management skills
Ability to prioritize work based on impact and customer value
Bachelor's degree in business engineering information systems or related field
4+ years experience in product management or related role
Proven experience leading and managing product managers and cross-functional teams
Experience improving customer confidence and decision making in complex product environments
Experience reducing returns or incorrect purchases through product improvements
Familiarity with SEO AI-driven discovery or search-based experiences
Experience working in global or multi-market eCommerce environments
Proven ability to lead and mobilize subject matter experts to drive decisions
Track record of simplifying complex problems into scalable solutions
Demonstrated ability to build and lead high-performing outcome-focused teams

What the Team is Saying

Caterpillar Compensation & Benefits Highlights

Healthcare Strength—Core benefits include medical dental vision disability life insurance and an enhanced Employee Assistance Program with expanded mental health sessions and tools to help find high‑value care. Coverage breadth and plan options are emphasized for most full‑time roles.
Retirement Support—A 401(k) savings plan with company match is broadly available and some groups receive an additional age‑ or service‑based non‑elective annual contribution. Certain represented facilities also saw improved retirement contributions under a recent agreement.
Strong & Reliable Incentives—Many roles participate in short‑term incentive or gainsharing programs with regular bonuses described for full‑time employees. These incentives are positioned as a routine component of total compensation for eligible positions.

Learn more about Caterpillar's Compensation & Benefits →

Caterpillar Insights

What's It Like to Work at Caterpillar? Caterpillar Culture & Values Caterpillar Career Growth & Development What's the Work-Life Balance Like at Caterpillar? Caterpillar Leadership & Management Caterpillar Company Growth Stability & Outlook

View all jobs at Caterpillar

View Caterpillar Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Irving TX

100000 Employees

Year Founded: 1925

What We Do

Cat Digital is the digital and technology arm of Caterpillar Inc. responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide our teams use data technology advanced analytics and AI capabilities to help our customers build a better world.

Why Work With Us

The Cat Digital team is at the forefront of Caterpillar’s evolution. We take pride in solving complex problems by building new systems from the ground up. On our team you’ll leverage data from across our entire enterprise to find solutions that open a new world of possibilities for our customers and dealers. Join us in building a better tomorrow.