Product Instructor, EZLynx

Job Description
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Associate Product Instructor to join our EZLynx division, where you will be responsible for learning EZLynx products and applying training skills to effectively help our customers implement and adopt our solutions. The majority of training will be conducted remotely in a virtual classroom setting, though there may be occasions where you will travel to an Applied Systems facility to deliver onsite training sessions.
What You'll Do

• Deliver engaging virtual webinars while being responsive to customer questions and feedback
• Create new or update existing webinars and training materials as necessary due to new products/features offered by EZLynx product
• Focus on training clients during the implementation process on the basics needed to effectively use our solutions at system activation using approved training materials
• Deliver interactive virtual group training utilizing standardized materials and programs
• Collaborate with team members to improve training processes

What You'll Need to Succeed
Your experience should include some or all of the following:

• Demonstrated experience working with external clients, preferably in a customer support or training capacity
• Demonstrated experience in public speaking, facilitation, and presentation skills. Intermediate Microsoft Applications (Office, Word & Excel)

• At least one year of experience in the insurance industry, including knowledge of Insurance Management systems, Policy Downloads and/or experience with EZLynx or Applied products

• Bachelor's degree or equivalent work experience preferred
• We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:

• Strong sense of teamwork, organizational skills, and attention to detail
• Adaptability and experience with quick problem solving

What You'll Gain
Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.
Who We Are
For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.
We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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