Product Manager

As a Product Manager at Odeko, you will work on building a full range of services to empower your favorite local cafés and bakeries to compete against global enterprises with the same operational and cost efficiency. Our solutions range from supply chain management, online ordering to in-store IoT devices and back-office functions, all with the aim to level the playing field for mom&pop coffee shops against large national chains. You will create the product vision in close partnership with a product designer and an engineering lead, and lead the team to fulfill the vision in rapid development cycles. You'll ship features and new product offerings to tens of thousands of small businesses and help them succeed in the tough environment they are facing today.

• Define the product vision and strategy, and set the milestones and roadmaps to achieve that vision
• Collect insights to understand customer pain points and needs, and translate those insights into concrete product proposals and requirements
• Relentlessly prioritize amongst competing urgencies and voices from stakeholders to ensure that valuable engineering and business resources are allocated to the most important and strategic initiatives
• Work cross-functionally with teams from operations and marketing to account management and customer service to ensure successful product launches
• Monitor and report on the performance of the product and proactively iterate and improve it based on the data captured

• You have 3+ years of experience as a product manager or in equivalent professional services such as product design or management consulting agencies, with a track record of owning product and feature development from concept to production
• You have both strong business acumen and high technical fluency, and can work cross-functionally with both technical and business teams in solving company challenges
• You are comfortable with ambiguity and are skilled in driving clarity and clear plan of action in tackling ambiguous problems
• You have an intense focus on shipping new features, with the ability to determine the appropriate trade-offs that deliver value, while accounting for competing demands
• You have excellent communication skills, with the ability to act as an ambassador for Odeko’s product vision to colleagues and customers
• You have an incredibly high attention to detail
• You’re self-motivated and driven, with the ability to work independently