Product Manager II Payments & Trust Network

Team/ Role Paragraph: 

Every time someone sends crypto from one exchange to another global regulations require that customer information travels with the transaction — similar to how the banking system works for wire transfers. This is called the Travel Rule and it's one of the most important regulatory frameworks shaping the future of crypto payments.

Coinbase built and operates TRUST (Travel Rule Universal Solution Technology) the industry's leading solution for Travel Rule compliance with 100+ member exchanges and Virtual Asset Service Providers (VASPs) in the network. Think of it as the SWIFT of crypto identity exchange — and we're working to make it the global standard.

As the PM for this space you'll own both the platform (APIs backend infrastructure TRUST network) and the consumer-facing experience — making sure that what could feel like regulatory friction instead feels seamless trustworthy and fast for end users. You'll partner closely with the Institutional product group and other teams across Coinbase who integrate with your platform and you'll drive the business growth of TRUST as a network competing against players like Notabene and Sumsub.

This is a unique role that blends consumer product craft platform and API thinking and business development — all in a high-stakes regulatory domain with global scope.

What you’ll be doing (ie. job duties): 

• Own the end-to-end Travel Rule experience — from the platform APIs and backend infrastructure that power it to the consumer-facing flows that make compliance feel effortless for users
• Drive TRUST network growth — sign new VASPs expand asset and network support and lead go-to-market efforts to strengthen TRUST's market position globally
• Design consumer-facing experiences that make sending and receiving crypto across exchanges feel easy transparent and trustworthy — even when regulatory data exchange is happening behind the scenes
• Partner across product groups — work with other product groups who own their respective front-end surfaces ensuring seamless integration with Travel Rule infrastructure
• Support global expansion by enabling new Coinbase entities and meeting jurisdiction-specific requirements across markets like the EU UK India and beyond
• Strengthen TRUST's privacy and security posture to reinforce Coinbase's position as the most trusted platform in crypto
• Drive program health and stakeholder alignment across a complex multi-team domain where you are the single-threaded owner

What we look for in you (ie. job requirements):

• 5+ years of product management experience
• Strong consumer product instincts — you care about creating an easy to use trustworthy customer experience
• Experience building platform or API products that other teams integrate with
• Business development or partnership mindset — you understand how to grow adoption and build relationships that expand a platform's reach
• Demonstrated ability to drive cross-functional alignment across multiple stakeholders
• Experience with compliance regulatory or risk products in fintech or financial services
• Strong analytical skills and experience defining success metrics for products that span both platform health and user experience
• Excellent communication skills with the ability to translate regulatory requirements into clear product direction for engineers designers and executives

Nice to haves:

• Crypto blockchain or fintech experience
• Experience with open source or industry-wide protocols/standards
• Experience partnering with international teams and compliance
• Payment networks or platforms experience

Position ID: P69685

What We Do

Crypto creates economic freedom by ensuring that people can participate fairly in the economy and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets including trading staking safekeeping spending and fast free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community we advocate for responsible rules to make the benefits of crypto available around the world.

Why Work With Us

We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world to help people control their own wealth start companies have financial privacy and participate in the global economy. And to get us there we focus build and move as a team.

Gallery