Product Manager - Platform & Delivery

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

Your Role:

• Coordinate end-to-end release cycles for new features and improvements
• Facilitate effective communication by scheduling and coordinating meetings, preparing and distributing meeting minutes and managing action items
• Lead discussions with stakeholders to brainstorm solutions and assess feasibility
• Collaborate with various resources in multiple locations and time zones.
• Ensure risks and issues are identified, tracked, and escalated
• Identify and document detailed requirements as required for initiatives
• Assist in platform testing and review of configurations and new developments
• Support process improvement initiatives across the organization
• Stay updated on evolving business needs to refine and optimize the platform accordingly
• Ensure best practice/Industry standards (set by Citco) are being followed
• Ensure proper organization and access management for digital resources
• Contribute to data-driven insights for informed decision-making
• Foster a culture of collaboration, continuous improvement, and excellence

About You:

• Bachelor's degree in a related field
• 5+ years in Project Management experience with demonstrated responsibility and ownership of projects, preferably in financial domain
• Experience collaborating with a team distributed across the globe
• Self-starter who can demonstrate taking initiative and ownership in current role
• Proven time management capabilities
• Excellent communication, organizational and presentation skills
• Advanced MS Office suite skills in particular Excel, PowerPoint & Outlook
• Assets/nice-to-haves:
• Experience in the fund administration industry
• PMP Certification
• Lean Six Sigma Certification
• Experience with Agile delivery methodologies
• Experience with BPM tools, Visio, SmartSheet, Qlik, PowerBI, Databricks

• Understanding of how BPM, CRM and BI tools operate
  

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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