Product Marketing Manager

ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.

Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.

We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.

ngrok is seeking a highly motivated Product Marketing Manager with substantial Program Management experience to join our Product Marketing team. This person will be a key driver in ngrok’s future growth, through launching new products, enabling our sales team, managing key campaigns and GTM strategies in our space. As a PMM at ngrok, you understand our customers, our community, and the challenges they face. You launch products and campaigns with compelling messaging and content. The ideal candidate will have a strong technical background in networking, or cloud infrastructure.

• Work with product management, marketing functions (demand-gen, content marketing, events, PR), partner and sales teams to develop content, campaigns and launch products
• Work backwards from launch and campaign goals to define objectives, milestones, timelines and metrics in coordination with stakeholders across multiple organizations
• Track, measure, and manage performance against project plans
• Build and execute a go-to-market strategy and innovative use-case focused campaigns targeting infrastructure operations professionals
• Create messaging, content assets, and sales enablement assets to be used by ngrok marketing and sales teams, as well as partner teams

• 5+ years of product marketing experience in the cloud infrastructure space
• Technical background with a good understanding of networking solutions
• Hand-on experience in program management of product launches and campaigns
• A gift for storytelling and proven ability to craft compelling GTM stories with pitch decks, keynotes, executive presentations, web copy etc
• Strong communicator and writer with a penchant for translating technical content into customer-focused materials
• Detail-oriented with proven ability to manage cross-functional initiatives with overlapping timelines and deliverables

All candidates must be US-based, and legally authorized to work in the United States.

If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!

Compensation for this role depends on level, but we provide a competitive mix of salary and equity.

We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.

We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents. We also include long term disability, short term disability, and a term life policy at no cost to employees.

We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager will ensure you do the same.

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