Product Owner Advisor - Remote

***Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.

Position Summary:

The Product Owner role is a strategic, foundational role as eviCore transition to an Agile Scrum software development framework. Product Owners ensure that the right product features are built at the right time by the Scrum team to support business product development and operational optimization. They define product vision, road-map and growth opportunities to ensure alignment between eviCore's products and the needs of its customers.

Essential Functions:

• Prioritize and manage a product backlog for delivery of value early and often Lead in facilitating using effective product discovery techniques.
• Available to the team in providing timely clarifications and make difficult business trade off decisions on a regular basis.
• Align priorities across customers, business partners, subject matter and user experience experts.
• Align stakeholder requests to strategic goals set forth and align priorities to deliver incremental value.
• Strategic oversight and ownership of the product vision and roadmap.
• Own the product roadmap as well as the release plan, sprint goal and release goal for agile scrum team.
• Conduct on-going analysis of standard operating procedures to assess performance vs. budgeted standards for continuous process improvements, improved efficiency, and improved customer satisfaction.
• Collaborate with customers, both internal and external, to validate assumptions and respond to feedback.
• Facilitate team backlog refinement, iteration planning, and elaboration of the user stories.
• Own Sprint Reviews with broader stakeholders and elicit feedback on the product.
• Keep abreast with Agile/Scrum practices and new trends.
• Responsible for coordinating and working closely with engineers and product management to produce product documentation such as user guides, release notes, internal and external training.
• Top Level Management collaboration.
• Expected to grow the influence of product owners within the organization.
• Actively participate in enterprise scrum of scrums.
• Accountable to clearly explain the projected ROI / value of the backlog.
• Other duties as apparent or assigned.

Qualifications:

• Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
• High School diploma or equivalent required.
• BA/BS in health care related field or equivalent experience preferred but not required.
• Minimum Experience required: 3-5 years prior experience in a health care related field or healthcare management space.
• Strong working knowledge of business operations preferred.
• Knowledge of Provider Experience preferred.
• 2+ years as a product owner in a software development space preferred Certification or experience in areas related to Product Management, Scrum or Agile methodologies.
• Certified Scrum Product Owner (CSPO), Advanced Certified Scrum Product Owner (A-CSPO), or Certified Scrum Professional (CSP) preferred (lean/six sigma)
• Demonstrated leadership skills in creating a team-oriented culture.
• Problem solving; identifies effective and efficient solutions for complex problems and looks beyond the obvious and uses critical thinking to drive superior results.
• Ability to Identify problems analytically, develop solutions and implement an effective course of action.
• Assertive and hands on professional, who thrives in a fast paced, change-rich environment.
• Must have proven work experience as an "influencer" and ability to own and drive the product and/or specific product features.
• Ability to coach, counsel and motivate others. Interpersonal skills: Help negotiate priorities and resolve conflicts among project stakeholders (such as customers, product management, and development team).
• Facilitation skills: Utilize effective product discovery techniques to elicit business and user needs.
• Ability to plan, prioritize and organize effectively. UX (User Experience) background, preferred.
• Ability to think critically and constructively about complex business problems, clearly communicate analysis, and present solutions to address the real business needs.
• Presentation skills preferred.
• Excellent verbal and written communication skills.
• Bright, energetic, assertive and hands-on professional who thrives in a fast-paced environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.