Product Support Advisor Supervisor

Company:
US1319 European Imports, Inc.

Zip Code:
60005

Minimum Level of Education:
High School or Equivalent

Minimum Years of Experience:
3 Years

Employment Type:
Full Time

Travel Percentage:
0

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Summary:

Responsible for supervision and support of Product Support Advisors. This includes coaching, mentoring, associate career development, creating and reporting metrics to drive performance and sales, training, projects, and other duties as assigned.

Duties and Responsibilities:

• Create and deliver presentations to internal and external customers and teams.
• Work with internal and external teams to support Product Support Advisors.
• Work with internal and external teams to drive specialty and sales initiatives.
• Supervision, coaching, mentoring, career development of Product Support Advisors.
• Assist in the development and implementation of goals and functions of team including, but not limited to, training, reporting, and projects.
• Trouble-shoot and resolve internal and external customer escalation issues.

Education Required:

• HS Diploma

Education Preferred:

• HS Diploma

Experience Required:

• 2-3 years food sales or culinary experience, customer service/call center supervisory experience.

Experience Preferred

• 3-5 years specialty food sales or culinary experience, specialty food product knowledge.

Technical Skills and Abilities:

• Proven ability to communicate effectively in a positive manner both verbally and in writing.
• Excellent organization, collaboration, prioritization and problem-solving skills are required.
• Advanced knowledge of MS Office (Word, Excel, and Outlook, PowerPoint).
• Advanced presentation skills.

Work Environment:

• General working conditions - exposed to adverse conditions 5% or less of time.

BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.