Product Writer

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.  

Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. The technical opportunities you’ll experience here have a positive impact on people and their work/life possibilities around the world. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you. 

If you have a passion for automation, are a deep innovator, and want to solve complex problems that lead to a world of positive results, consider G-P. Here, your knowledge and experience will be crucial to helping design and develop high-performing cloud-based software products using traditional Agile methodologies and modern frameworks.  

Beyond a competitive compensation and benefits package, what we offer to all employees along the way is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of your best innovations becoming reality.  

 About the position: 

Globalization Partners is seeking a Product Writer to shape the voice and tone of our portfolio and help with the growth of our solutions. You will be responsible for creating seamless, engaging content experiences throughout the customer journey. You will work closely with the design team in delivering copy and ensuring brand tone of voice consistency throughout the experience.

• Planning, writing, editing, testing and improving content like user interface microcopy, landing pages, error messages and user notifications
• Use industry best-practices to develop content
• Ensuring that the copy meets legal, compliance and business requirements, while still being fresh and compelling
• Working closely with product teams to gain a deep understanding of the product or feature, especially customer pain and confusion points
• Collaborating with product managers and product designers to deliver compelling product copy
• Support and mentoring other members of the design team
• Support and develop best practices, copy methodologies and frameworks to drive efficiency across the organisation
• Be an advocate for the customer and foster a shared understanding of a customer first approach in the organisation
• Collaborating closely with the marketing team to ensure consistency in our brand message and tone, both in and out of the product experience
• Evangelising the importance of good copy throughout the organisation
• Seeking out UX best practices and driving continuous improvement

What we are looking for: 

• Previous experience creating copy for SaaS products
• Excellent verbal and written communication
• A well-trained eye for excellent writing, consistency and detail
• Ability to communicate insights to different stakeholders concisely and persuasively
• You are naturally curious and enjoy tackling complex problems
• Experience working in an Agile environment