Professional Services Consultant / Solutions Architect

Contrast Security Named One of the Hottest Cybersecurity Companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report

Contrast recognized for its innovation in Runtime Security

Contrast Security is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks heralding the new era of self-protecting software. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate assessment and always-on protection of an entire application portfolio without disruptive scanning or expensive security experts. Only Contrast has sensors that work actively inside applications to uncover vulnerabilities prevent data breaches and secure the entire enterprise from development to operations to production.

Contrast Professional Services is on a mission to make modern software applications secure. We work closely with security and development teams worldwide applying our expertise to the Contrast Application Security Platform to secure the complete software development life cycle.

Our team is searching for application security professionals who are passionate about their work and are motivated to see customers wildly successful with the Contrast platform. The ideal candidate enjoys solving complex technical problems and making personal connections that strengthen our customer relationships.

As part of the broader Contrast Customer Success organization you’ll link technical strategy to business value.  A rewarding day at the office means you’ve solved real-world problems by leveraging your product expertise technical acumen and a clear understanding of what the customer is trying to achieve.

You’ll play a critical role during significant company and team growth. During the first month you’ll dive into the Contrast platform and learn an exciting technology that improves how software development teams secure their code. You’ll be immersed in DevSecOps. Within three months you’ll engage directly with Contrast customers from Fortune 100 to technology leaders and ISVs to help implement security programs and solve complex organizational and technical challenges.

To succeed you’ll need to be extremely adept at analyzing existing customer processes defining the ideal end state and helping the customer evolve their processes to this desired end state. The position requires a deep understanding of a DevOps-oriented SDLC and the ability to evangelize how Contrast products can fit into that process and perform the necessary integrations to fully automate security testing.

Responsibilities

• Plan and deploy Contrast technology throughout the customer’s SDLC which involves installation configuration and custom development to ensure optimal results

• Provide expert guidance and ensure customers are rapidly adopting Contrast products

• Troubleshoot complex customer issues

• Conduct strategic and operational reviews to communicate Contrast value to the customer as well as to evaluate future needs and direction

• Collaborate with Product Management on new features and product design that will further adoption and implementation success

• Build long-term customer relationships by serving as a trusted advisor

Qualifications

• You’re a security expert or eager to become one

• You want to love where you work and Contrast’s core values matter to you

• 5+ years of experience delivering professional services or technical account management for security technology and/or DevOps solution vendor

• Demonstrated history of helping customers transform their operational processes to leverage new technologies

• Demonstrated ability to be a hands-on technical expert whether as a software engineer DevOps guru root administrator or ethical hacker

• Enthusiastic positive demeanor and a customer-first mindset

• Ability to travel up to 33% as needed

• Bachelor’s degree or higher: preference for computer science and mathematics degrees

• Fluent in French preferred

We are changing the world of software security. Do it with us.

We believe in what we do and are passionate about helping our customers secure their business.

If you’re looking for a challenge and want to enjoy where you work you’ll love Contrast Security.

Contrast Security is committed to a diverse and inclusive workplace. We are an equal-opportunity employer and our team is comprised of individuals from many diverse backgrounds lifestyles and locations. At Contrast we strive to build diverse teams that reflect the people we want to empower through our products. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. Equal Opportunity is the Law and Contrast is proud to be an equal-opportunity workplace. If you have a specific need that requires accommodation please let a member of the People Team know.

By submitting your application you are providing Personal Information about yourself (cover letter resume email address etc.) and hereby give your consent for Contrast Security Inc. and/or our HR-related Service Providers to use this information for the purpose of processing evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR as a California resident you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”). Under CCPA businesses must be overtly transparent about the personal information they collect use and store on California residents. CCPA also gives employees applicants independent contractors emergency contacts and dependents (“CA Employee”) new rights to privacy.

Recruitment Agencies : Although we value the services you provide at this time we are only accepting resumes from agencies headhunters or other suppliers who have signed a formal agreement with us.