Program Manager, Provider Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, Provider Services in the United States.

This role sits at the intersection of healthcare delivery, provider engagement, and value-based care transformation. You will act as a key liaison between a provider network and nephrology practices, ensuring smooth adoption and execution of complex care models. The position is highly collaborative, working across clinical, operational, and data-driven teams to support physician partners. You will help translate value-based care programs into actionable guidance that improves provider performance and patient outcomes. Operating in a fully remote environment, this role requires frequent field engagement with up to 50% travel. It offers a high level of autonomy, ownership, and direct impact on healthcare system transformation. The work is mission-driven, fast-evolving, and deeply connected to improving patient lives.

• Serve as the primary liaison and subject matter expert for provider network practices, ensuring strong relationships and consistent communication across nephrology partners.
• Support the transition to value-based care by explaining, operationalizing, and reinforcing complex programs such as CMS Kidney Care Contracting and payer/practice agreements.
• Act as a trusted advisor to providers by identifying opportunities for improvement through data insights and delivering actionable recommendations.
• Lead onboarding, training, and ongoing education for providers, ensuring timely and accurate dissemination of new information and updates.
• Manage provider issues and escalations, ensuring prompt resolution and high-quality service across all internal and external stakeholders.
• Maintain accurate documentation of provider interactions in CRM systems and ensure compliance with internal tracking standards.
• Execute strategic initiatives, ensuring deliverables are completed on time and aligned with organizational objectives.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 5+ years of experience working with physicians, medical groups, or provider networks; nephrology or value-based care experience strongly preferred.
• Strong understanding or direct experience with value-based care programs, healthcare contracting, or care delivery transformation.
• Excellent communication, presentation, and interpersonal skills with the ability to influence both clinical and operational stakeholders.
• Strong analytical mindset with the ability to interpret data and translate insights into actionable provider recommendations.
• High attention to detail, strong organizational skills, and a proactive, independent working style.
• Willingness and ability to travel up to 50% to assigned provider regions.

Benefits

• Fully remote position with up to 50% travel flexibility.
• Competitive compensation aligned with healthcare industry standards.
• Comprehensive medical, dental, and vision insurance coverage.
• Opportunity to contribute directly to value-based care transformation in nephrology.
• Mission-driven work focused on improving patient outcomes and healthcare delivery.
• Collaborative, cross-functional environment with strong provider engagement exposure.
• Professional growth opportunities in a rapidly evolving healthcare organization.