Program Manager - Remote

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

The Project Manager for the Integrated Heart Failure Solutions team will be responsible for project oversight, customer implementation, and performance measurement of solutions and programs aimed at increasing patient access, engaging patients using new methods and platforms, and improving healthcare delivery efficiency across the heart failure disease continuum. The role will be the primary leader for onsite program implementations, and liaison to the IHFS Consultants and commercial field teams to provide project execution, subject matter expertise, and customer relationship management. The Project Manager will also be responsible for obtaining and analyzing data associated with customer engagements, ascertaining the clinical and economic outcomes, and helping inform the design of future initiatives that align Abbott's IHFS strategy, products, and solutions more closely and holistically with our customers' strategic objectives.

WHAT YOU'LL DO

• Bridging communication between technical areas and business areas for a full and complete understanding of project requirements and project delivery.
• Responsible for leading on-site customer engagements with the IHFS Consultants including:
• Oversight of the project life cycle from initiation, planning, execution, scope management, performance monitoring, and project close for each customer engagement.
• Presenting to and educating a diverse audience, including C-suite executives, physicians, and service line administrators regarding program objectives, expected timelines, targeted patient populations, resource requirements, and overall program implementation plan.
• Leading ongoing project status meetings to ensure customer and vendor engagement and accountability.
• Developing relationships with key customer champions, administrators, physicians, and vendors to ensure program success.
• Collecting key learnings and programs outcomes data to inform future solutions development and product improvements.
• Responsible for managing partner relationship with 3rd party vendors including:
• Ensuring effective communication channels with the internal organization are in place.
• Ensuring vendors are completing assigned tasks, meeting project timelines and milestones, and meeting or exceeding customer expectations
• Providing ongoing feedback to vendors to address and resolve issues, remove barriers to success, and continually improve the product, solution, or end-user experience.
• Ensuring appropriate resourcing from vendors to accomplish project goals
• Responsible for supporting new solutions development with the IHFS team to include:
• Incorporation of key learnings from customer engagements to inform development of portfolio offerings, value proposition, customer qualification tools, and pricing models.
• Providing subject matter expertise to inform the development of marketing and promotional materials, and internal and external educational tool and assets.
• Internal alignment with IHFS Consultants and IHFS Operations team on portfolio planning and integration initiatives
• Work with minimal supervision on cross-functional teams and liaison with Abbott's broader therapy teams (internal and field-based) as needed.
• Maintain expertise on the potential impact of key health policy and macroeconomic changes including, but not limited to, value-based purchasing, population health, and outcomes related initiatives and its impact on future solutions pilots.
• Participate in cross-departmental meetings and conference calls for the purpose of providing input and guidance on outcomes data, patient and provider user experience, value messaging, and future program strategy.

EDUCATION AND EXPERIENCE YOU'LL BRING

Required

• BA/BS in Business, Engineering, Life Sciences, or related field.
• Minimum of 5+ years in a project leadership role performing project planning and implementation.
• Problem solving of highly complex issues, which requires critical assessment of potential impact on multiple interested parties. The candidate must be proactive in issue identification, analysis, course correction and resolution.
• Ability to distill complex information into concise, impactful communications to both internal and external customers/stakeholders, often in a matrixed environment.
• Excellent communication and customer service skills to manage work that ensures successful project delivery to internal and external Abbott Customers.

Preferred

• MBA
• Experience in the healthcare field, either clinical or administrative, with knowledge of EMR or health IT-related platforms.
• Experience with design and implementation of new processes (or establishing new SOPs)
• Relevant experience or knowledge of cardiac medical devices, with specific experience in heart failure disease management and the heart failure continuum of care is preferred

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• A fast-paced work environment where your safety is our priority (Include for Manufacturing roles only)
• Production areas that are clean, well-lit and temperature-controlled (Include for Manufacturing roles only)
• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

JOB FAMILY:
Sales Force

DIVISION:
MD Medical Devices

LOCATION:
United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 25 % of the Time

MEDICAL SURVEILLANCE:
Yes

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf