Programmatic Account Manager at StackAdapt

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native display video connected TV audio in-game and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform it’s a hub of innovation imagination and creativity.

You will report to the Senior Manager of Client Services and play a vital role in fostering post-sales client relationships. Your responsibilities will include overseeing user adoption of the StackAdapt platform managing campaigns and identifying revenue opportunities to grow our accounts. Working closely with your Sales Manager and cross-functional teams you will strive to maximise our customers' campaign ROI while ensuring their satisfaction with our services. StackAdapt is a Remote First company.

This role is open to candidates located anywhere in France.

What you’ll be doing:

Act as the main point of contact for your portfolio of clients in your region covering a wide range of verticals.
Utilise your understanding of Agency/brand/campaigns to ensure objectives and goals are met.
Maintain a strong focus on Customer Retention Rate and Net Revenue Retention Rate to achieve a quarterly target.
Conducted in-person and virtual meetings presentations and quarterly business reviews with clients.
Host regular training and education sessions with your clients.
Regularly report on campaign performance KPI optimisation and strategic solutions.
Set up and manage traffic advertising campaigns on the StackAdapt DSP including third-party tag implementation and pixel creation/troubleshooting.

What you'll bring to the table:

Experience working with clients throughout the French market across multiple verticals
In-depth knowledge of programmatic and media buying
Proficient in presentation skills for clients
Fluency in both French and English languages.
Experience executing programmatic activities across different DSPs (e.g. StackAdapt DV360 TTD Amazon.. etc.) as a self-serve user
Proven track record in managing client relationships and growing revenue
The ability to understand and communicate technical concepts and platform-based knowledge
Flexibility to travel regularly to meet with clients within their region (France)

StackAdapters Enjoy:

Competitive salary and commission scheme
Private Medical Insurance cover
Auto-enrolment into the company pension scheme
Work from home reimbursements
Coverage and support of personal development initiatives (conferences courses etc)
An awesome parental leave policy
A friendly welcoming and supportive culture
Take part in our Walk and Wander policy which allows you to work from anywhere worldwide.
Our social and team events (virtually!)

StackAdapt is a diverse and inclusive team of collaborative hardworking individuals trying to make a dent in the universe. No matter who you are where you are from who you love follow in faith disability (or superpower) status ethnicity or the gender you identify with (if you’re comfortable let us know your pronouns) you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace high performing campaigns award-winning customer service and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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