Project Manager ( Mandarin ), AI Data Operation (Safety), TnS

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Trust & Safety
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the Team & Role
The AI Data Service and Eco Operations (ADSEO) team is responsible for the operation of security model training, and iteration under TikTok and other international products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.

As a Project Manager, you will be responsible for managing the end-to-end development and training of an AI model and driving operational efficiency and quality. In ensuring the goals of the project are achieved, you need to continuously optimize project processes and improve the efficiency of project implementation through analysis of business conditions and regularly communicate with cross-functional and regional teams.

Responsibilities
-Manage the end-to-end operations of labelling projects and uphold efficiency and quality by preparing and monitoring key project metrics.
-Leverage business platforms and other tools to effectively monitor and analyse project progress to ensure successful delivery.
-Drive the analysis of project data to facilitate data-driven decisions.
-Prepare regular project updates to communicate essential milestones and tasks to and improve the overall project experience in the business domain.
-Collaborate with cross-functional stakeholders and regional teams to drive project progress.

Qualifications

Minimum Requirements:
-Bachelor's Degree or equivalent education/experience, advanced degree is preferred.
-Minimum 2 years of experience in data analysis and project management (end to end) skills, as well as excellent coordination, collaborative, and time management ability.
-Proficiency ( both written and verbal) in Mandarin and full proficiency in English due to working with the Chinese market.

Preferred Qualifications
-Proven experience in cross functional work and stakeholder management.
-Experience in driving process optimisation & improvements.
-Quick earner who can grasp business knowledge and model training processes efficiently.
-Interest in social content products and a knack/eye for social trends; Previous experience in Social Media / Internet / Technology.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.