Project Operations & Product Specialist

· Remote

Location

Remote

Type

Full Time

Job Description

Project Operations & Product Specialist

Posted 12 Hours Ago
Be an Early Applicant
Bloomington MN USA
In-Office
Senior level
Software • Analytics • Hospitality
Founded on a spirit of innovation and collaboration IDeaS works to provide precise data-driven decisions users trust.
The Role
This role enhances project management across technology teams ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.
Summary Generated by Built In
Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Now we just need you!
Reporting directly to the Senior Director of Strategy Commercial Technology & Intelligence (CTI) This role provides CTI-wide delivery enablement and project management expertise supporting how commercial technology teams plan coordinate and deliver work across Quote-to-Cash Product & Pricing and Dashboarding & Insights.
The primary purpose of the role is to improve delivery maturity across CTI by embedding practical project management standards coaching teams on effective ways of working and supporting the use of modern delivery tools. The role is explicitly supportive and enabling with accountability for outcomes remaining with CTI pillar and domain leads.
In addition the role provides delivery support for Product & Pricing-related Salesforce activities ensuring work is well-planned coordinated tested and aligned with agreed delivery practices.
This is a senior individual contributor role with a broader scope than functional execution roles requiring demonstrated project management experience and the ability to operate credibly across multiple teams.
What you'll be doing...
CTI Wide Project Management Enablement & Delivery Support • Act as a project management enablement resource across the entire CTI organization supporting teams including:
o Quote to Cash (QTC)
o Product & Pricing
o CPQ
o Dashboarding & Insights
o Other CTI initiatives as they evolve• Enable CTI teams to effectively project manage their own initiatives and processes providing structure guidance and practical support while allowing domain leads to retain accountability.• Provide hands on project management coaching and support helping teams apply fit for purpose practices such as:
o Clear scoping and success criteria
o Work plans milestones and dependencies
o Risk issue and decision management• Support medium to large cross functional initiatives by:
o Helping structure delivery plans
o Tracking progress risks and dependencies
o Preparing coordination materials and status updates• Promote consistent use of project management standards templates and delivery practices across CTI keeping processes pragmatic and lightweight.• Support CTI teams in the effective use of modern project management tools including Wrike JIRA or similar platforms by:
o Helping set up and maintain project spaces boards workflows and dashboards
o Improving visibility into priorities progress and blockers• Act as a coordination and consistency point across CTI initiatives to reduce duplication and improve alignment.• Support project close out activities including documentation lessons learned and recommendations to improve future delivery.
Product & Pricing Delivery Support (Salesforce)• Provide delivery and coordination support for Product & Pricing related Salesforce work under the direction of Product & Pricing leadership.• Support activities such as:
o Product setup and maintenance
o Price book configuration
o Discount logic and pricing rules
o Product lifecycle and clean up activities• Ensure Product & Pricing changes are:
o Planned and coordinated effectively
o Tested prior to release
o Documented and communicated appropriately• Partner with Finance and Commercial Technology to support accurate execution of:
o Billing related configuration
o Revenue recognition updates
What you'll bring to us... • Bachelor's degree preferably in Business Information Systems Computer Science or a related field.• Five or more years of relevant experience in project management delivery enablement business operations or enterprise systems support including experience supporting cross functional initiatives in a technology or commercial operations environment.• Demonstrated experience supporting the planning coordination and delivery of complex initiatives including structuring work tracking dependencies managing risks and supporting successful outcomes.• Proven ability to enable and coach teams on effective project management practices standards and ways of working without direct authority over delivery teams.• Experience working effectively with multiple teams and stakeholders including individual contributors functional leads technical teams and senior business stakeholders.• Strong facilitation skills including:• Supporting meeting structure and agendas• Helping teams surface risks issues and decisions• Driving clarity and follow through without formal ownership• Strong problem solving organizational written verbal and interpersonal communication skills with the ability to simplify complex information.• Hands on experience with modern project management tools such as Wrike JIRA or similar platforms including task tracking workflows and status visibility.• Ability to work independently while also operating effectively as part of a matrixed cross functional team.• Familiarity with Salesforce based commercial environments (e.g. Product Pricing CPQ Quote to Cash) preferred.
We Support Who You Are....
As a global company we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS we also aspire to live our values each day by being Accountable Curious Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts represents and provides a place for diverse ideas unique perspectives and authentic voices.
Additional Information:
To qualify applicants must be legally authorized to work in the United States and should not require now or in the future sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights .
Equivalent combination of education training and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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Top Skills

JIRA
Salesforce
Wrike

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The Company
HQ: Bloomington MN
702 Employees
Year Founded: 1989

What We Do

IDeaS is a company of innovators collaborators and educators. Founded in 1989 with the goal to revolutionize revenue management for businesses worldwide. The company's founders were pioneers in revenue science and IDeaS has continued to lead the way in this field ever since particularly in the hospitality and travel industries. We use advanced mathematics and industry expertise to turn data into accurate automated and actionable revenue-enhancing decisions. Decades of innovation and refinement have resulted in IDeaS' revenue science solutions which have proven to be precise data-driven and reliable for clients. Our company has a history of continuous evolution and reinvention driven by passionate and curious individuals. IDeaS uses the most advanced technologies including deep machine learning artificial intelligence and SAS analytics to push the limits and invent the future of revenue management. IDeaS' vision is to turn a world of data into a world of intelligent decisions. Our mission is to provide innovative analytics solutions that optimize total revenue performance for hospitality and select industries. Our company doesn't just offer recommendations. We provide accurate automated and actionable decisions. In the end IDeaS is a company that uses revenue science to help businesses grow revenue faster and our methods are tested proven and constantly evolving. Come join us on our journey!

Why Work With Us

IDeaS invests in employees' growth through training programs and innovative projects that feature cutting-edge technology to stay ahead of industry trends. Our high employee and client retention rates prove we’re a stable successful team. Plus our top-notch benefits ensures that employees are well taken care of both on and off the job.

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IDeaS Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQBloomington MN
US
Medmenham GB
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Singapore SG
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Date Posted

04/24/2026

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