ProServices Program Analyst

• Works with and provides input to Marketing teams to ensure connectivity between ProServices efforts and the marketing plan for current and future events
• Manages Marketing assets $1.3+M working collaboratively with Marketing to execute ProServices specific programs.
• Position uses these resources to oversee efforts with vendors that are executing projects from funds.
• This position takes on a supervisory role for many vendors who will respond to needs related to the efforts below.
• This position provides vendors with the appropriate information resources and funds necessary to execute per the program needs and will hold vendors accountable to timelines quality presentation and program specifications.
• This position evaluates product needs before and after each program to ensure appropriate vendors are used to maximize Lowe's resources which includes the Field team toolbox Field team Holiday A Thank You kit Business Development Events Managed accounts/store support Team Lowe's Racing Asset management allocation and measurement Spring Fall and Holiday Pro Appreciation Event.
• Identifies and drives continuous improvement of current business processes as a result of the downstream effect of broader company initiatives systems changes ideation efforts efficiencies etc.
• Creates a collaborative environment by working in a team of peers to solve problems and shares information with peers manager sales teams and customers as appropriate
• Collects feedback analyzes information develops content and consults for Pro CSC sales teams of Government National-Accounts LowesForPros and Account Executives in all aspects of communications training marketing personnel etc.
• Identifies needs and develops processes policy and training for field teams (AEPs) through: onboarding training Q&A reporting research collaboration resources strategic planning and connectivity with other field and store team members; schedules leads and attends select meetings (physical & virtual) select events and customer site visits to gain knowledge and provide support to maximize the effectiveness of these occurrences.
• Creates innovative and informative training and educational materials including PowerPoint presentations and documents to educate field store and CSC personnel on ProServices topics
• May perform research regarding current and potential ProServices customers; make suggestions to or provide such information to sales teams to optimize sales strategies promotions and events.
• May analyze pro customers' habits and tendencies in order to maintain and enhance new programs and processes that will attract profitable Pro business
• Communicates with and interacts with other corporate departments (e.g. Marketing Merchandising LOE Store/Internal Communications BTV FP&A Credit Human Resources) to learn about and then maintain/enhance existing programs and processes
• Communicates with and interacts with stores vendors and outside agencies to maintain/enhance existing programs and develop new programs
• Oversees develops and drives the ProServices related Communities via Connections to drive and support all communication training and general support/awareness when it comes to Pro initiatives.
• Continuously evaluates all Pro store operations and CSC sales support tools for opportunities to improve and allow stores AEPs and CSC teams to collaborate and more easily access information.
• Writes communications on behalf of ProServices and the VP of ProServices and publishes those communications as emails EMS blogs wikis videos etc. all in an effort to educate and connect Pro teams on key initiatives events promotions etc.
• Presents in a classroom setting as needed to educate corporate colleagues on current Pro topics.
• Performs regular local store visits to determine the effectiveness of new and existing programs; interviews salespeople in the field and questions pro customers to establish the productivity of new programs and processes.
• May serve as representative at industry-specific conventions and tradeshows or collaborate with attendees and leverage communication mediums to share relevant outcomes strategies or new products/programs
• Performs frequent store visits or inquiries with store employees to determine the effectiveness of programs communications other store tools and resources
• Provides necessary support to ProServices store teams field management corporate field teams and corporate management to maximize all sales and growth opportunities for Pro Sales
• Supports the VP of ProServices with all marketing efforts communications blogs e-mail and ProServices Community-related messaging and collaboration
• Serves as the collaboration consultant for key initiatives like LowesForPros.com PBM new programs or field organization communities on connections

• Associate degree in Business Administration Communication Education/Training or related field or equivalent years of experience in lieu of education requirement if applicable
• Bachelor's degree in Business Administration Communication Education/Training or related field or equivalent years of experience in lieu of education requirement if applicable
• 5 Years of Relevant professional experience
• 2 Years of Relevant professional experience

• Associates are required to relocate to the Charlotte/Mooresville NC region to foster collaboration and support.
• The ideal candidate must be willing to work in the office at our Mooresville NC location 5 days per week.
• Most business meetings are planned around the Eastern time zone.

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger which is why our leaders build cultures of recognition and inclusion. You are heard and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title up in skills to the side with teams or back to try something completely new. We help you find your path — because when you win we all win.

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