Provider Enrollment Specialist West Coast

https://www.hazel.co/

Hazel Health, the national leader in school-based telehealth, was founded in 2015 to address systemic inequities in healthcare access, and ensure all children can get the quality care they need and deserve. We leverage digital health technology to provide on-demand physical and mental health care services to over 2 million students in school districts across the country.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: Provider Enrollment Specialist West Coast 

Location: Remote (West Coast)

Preferred Location: Dallas, TX OR San Francisco, CA

About This Role:

The Provider Enrollment Specialist, using knowledge of Hazel Health policies, in conjunction with insurance carrier credentialing and enrollment requirements, facilitates payor enrollment and billing privileges on behalf of all Hazel Health applicants through coordination of insurance plan enrollment and credentialing activities among various parties, including the Provider, Operations staff, Insurance Carrier and Billing Company Representatives. 

What You’ll Do:

• Provide insight where applicable to Billing Company on enrollment and claims related issues
• Follow-up with insurance plans to secure provider approval through provider number (PIN) assignment.
• Enter approval information into secure tool 
• Document and keep accurate account of all submissions, approvals
• Work with Hazel’s Health Plan Partnership team to ensure timely enrollment with managed care plans to maximize reimbursement and minimize patient complaints related to participation status
• Monitor carrier website for forms revision and update master provider enrollment packets as needed

Your Background:

We are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria. 

• Passionate for our mission to transform healthcare for all children
• Knowledge of Payor Credentialing processes, both Par and Non-Par
• Experience with Medicaid programs and their associated managed care organizations (MCO)
• Expert at dealing with confidential sensitive information
• Tech savvy and proficient in Gmail, salesforce and credentialing tools
• Excellent organizational skills with the desire to work in a fast paced, time sensitive environment 

Hazel’s Core Values:

• Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

• Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

• Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

• One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.

• Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

• Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.

This is an exciting position in a fast-paced organization. We offer:

• Flexible work hours in our Irving, Texas office
• Generous, high-quality medical, dental and vision coverage on day one of employment
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 11 paid holidays annually
• Flexible Spending Account (FSA)
• Employer-paid short-term and long-term disability and employer-sponsored life insurance
• Home office setup including a Macbook, iPad (depending on role), and internet and phone reimbursement for remote positions
• A positive, supportive, and passionate team

Our Stance On Diversity:

At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status. 

All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.