Provider Onboarding Specialist

Sailor Health is on a mission to reinvent the aging experience in America. Getting older in America is tough: 90% of seniors live with chronic health conditions 40% feel isolated and older adults have the highest suicide rates of any age group. Sailor exists to change that.

Sailor Health is building the AI-native health system for happier and healthier aging. Sailor offers virtual mental health care navigation wellness classes AI coaches and AI care agents. Our vision is to become the trusted household name for older adults in America setting a new standard for aging with dignity and honor. We are doubling every 75 days and serving thousands of patients across 48 states.

Location: Remote

We’re looking for a Provider Onboarding Specialist to join our fast-growing team. You’ll play a critical role in expanding Sailor’s clinician network — identifying onboarding and empowering exceptional therapists and psychologists to deliver care through our platform. This is a hands-on role at the intersection of recruiting operations and relationship-building where you’ll help shape how providers experience Sailor from day one.

This is not a 9-5 job. This is a fast-paced high ownership role ideal for someone looking to get hands-on experience and very steep learning curve at a fast-growing start-up.

• Own the onboarding journey: Guide providers from first contact through contracting credentialing and initial patient assignment ensuring a seamless and supportive experience.

• Collaborate cross-functionally: Partner closely with Clinical Operations Credentialing and Care Coordination teams to align on capacity needs and onboarding timelines.

• Maintain pipeline visibility: Track metrics such as response rate conversion rate onboarding duration and ramp-up progress to identify trends and bottlenecks.

• Drive provider pipeline growth: Identify engage and nurture relationships with licensed therapists psychologists and clinical social workers across Sailor’s target states.

• Ensure compliance readiness: Verify that all required documents are complete accurate and compliant with Sailor’s standards.

• Enhance provider experience: Act as a point of contact for new clinicians addressing questions quickly and ensuring they feel supported and excited to join Sailor.

• You have a human-centered approach and love providing delightful experiences to clinicians.

• You enjoy automating workflows and building simple systems that make processes more efficient.

• You’re organized and proactive with a knack for spotting small details that improve the provider experience.

• You thrive in a fast-moving environment balancing empathy with execution.

• You’re curious analytical and enjoy using data to improve processes and outcomes.

• 💰 Competitive salary

• 🩺 Comprehensive benefits including Health dental & vision insurance

• 💻 Brand new company computer

• 🌴 Flexible PTO and sick days

• 🎤 Team building events

• 🕺🏻 Mentorship from leadership of the company highly supportive team

What We Do

Sailor Health is on a mission to solve the mental health crisis among older adults. Getting older in America is tough: 90% of seniors live with chronic health conditions. 40% report feeling isolated. And despite having the highest suicide rates of any age group older adults receive mental health therapy 70% less than the average American.Sailor Health is building the AI-native health system for happier and healthier aging. Sailor offers virtual mental health care navigation and AI care agents all covered by Medicare. We've built the AI-powered operating system for our providers where clinical copilots deliver real-time insights and autonomous agents handle the administrative grind.We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. We are honored to have the support and backing of world-class founders from Ramp Nourish Headway Charlie Health and Spring Health.

Why Work With Us

We are one of the fastest-moving teams in health tech: every person punches above their weight and owns meaningful work far beyond their title. We’re lucky to be backed by a tier 1 VC (unannounced) and the world-class founders of Ramp Headway Charlie Health and Nourish.

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